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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.4
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,441 reviews

September 19, 2020

We shopped around allover and had trouble getting responses from some dealers, ran across several rude sales people and even had one yell at me when I did not like their offer. But Antwerpen Chrysler More

by jenlzink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla - TrueCar support - amazing. , Mark Nebo
Sep 28, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback!

September 18, 2020

Bought a brand new 2019 van chrysler pacifica limited. engine light is on they fixed it. And after 24 hrs again engine light is on happened 2 times already. More

by zimar7860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Perrone, Maurice Mitchell Jr, Mark Nebo, Mike Jones, Mike Spero, Charles Braunlich, Jason Scarlett
Oct 06, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are very sorry for the service situation you experienced, and I am looking into it with our Service Advisors. Please contact me so we can resolve. Charles Braunlich Service Manager 410-302-6935

September 17, 2020

Mr. Burton is very friendly and has good customer service. He makes people feel welcomed and happy. He put a smile on my face. Great experience.❤️❤️❤️ More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Burton, Brenda Mathes
Sep 28, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback!

September 16, 2020

It was an absolute pleasure to work with Mr. Washington, he was very helpful and friendly and most of all professional, he is a wonderful asset to your company More

by JLYNN0823
Recommend Dealer
Yes
Employees Worked With
Hezikiah Washington
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback!

Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback!

September 16, 2020

The drop off with the young woman who is usually there was awesome as usual. She is the best, I wish I knew her name to give her the credit. However, I never received a phone call last Friday when my ca More

by ERINSTROMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Braunlich
Oct 07, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We appreciate you choosing antwerpen Chrysler Jeep Dodge Ram to service your vehicle. glad to hear your advisor Jen was awesome. unfortuntely, you had issues with lack of communication and no phone response to your sticker issue. We can put a new mileage sticker on your vehicle. Spoke to Jen and she will contact you shortly.

September 14, 2020

I think there are issues with going here, came in for oil change, oil spilled over the engine cover, air filter box was left open unfasten. I will be looking to somewhere else or doing it myself. More

by haskell_oaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are very sorry for the service situation you experienced, I'm looking into it with our Service Advisors. Please contact me so we can resolve. Charles Braunlich Service Manager 410-302-6935

September 14, 2020

The Tech forgot the window sticker. Therefore I will not know when to bring my car in. That is all I have and a 25 word minimum is stupid More

by JSDENNEHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are sorry to hear about that, but thank you for your feedback.

Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

I am sorry to hear about your sticker, thank you for your feedback!

September 13, 2020

A fantastic experience with the dealership.. I will definitely send anyone who needs a great deal on a vehicle... I haven’t experienced service department quite yet .. More

by GRAHAM.BRUCE96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Mathes, Mark Nebo
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback!

September 13, 2020

Service was good but the wait after the service was finished took to long to return the car to me . Took another 2o minutes for me to get the car More

by kfloyd532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We apologize for any inconvience for you, but I'm glad you had great service. Thank you for your feedback.

September 11, 2020

Jen is the best advisor to work with, outstanding every time! I would trust any other tech to work on my vehicle! Dealership was cleaning and every employee was wearing their face mask. More

by mcorso38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback!

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