Back

Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.4
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
Contact Dealership

6440 Baltimore National Pike

Baltimore, MD

21228

Directions

By Type

Showing 2,441 reviews

October 09, 2020

Rude service consultant Mike, xxxx poor service. Techs misdiagnosed to the fullest, 2 times. Took to Heritage, 1 week later. $4,000 in work needed More

by ktbell.129
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Charles Braunlich
Oct 12, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We appreciate the feedback and apologize for the expierence you had with us. My advisors and I will take a look and find way to resolve this. please call me so we can talk. Charlie Braunlich Service Manager (410) 788-6600 Ext:11080

October 09, 2020

My salesman Charles Green is the best, he has sold me multiple vehicles & always get me in the vehicle I want. If you ant a good deal from a great honest sales person go see Charles Green at Antwerpen Ch More

by Elshaddai.rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for being a loyal customer of ours and the feedback, we really appreciate it!

October 08, 2020

I brought my car in for an oil change and was told that "my rack and pinion had pretty bad leak" I keep my car in a garage, have always maintained it and there was NO evidence of a leak in my garage. Nee More

by pmmitch2001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
oil change
Oct 08, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We apologize for the experience you had with us. I will look into it with our Service Advisors. Please contact me so we can resolve this matter. Charles Braunlich Service Manager 410-302-6935 ext: 11080

October 08, 2020

Tyrone Melvin was amazing from start to finish i would recommend him to the world. He showed he care and wanted me to be comfortable with my decision More

by HANNAH.ROBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone melvin
Oct 08, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

I'm so glad to hear about your amazing experience with us, thank you for your feedback!

October 07, 2020

Arrive was done within the time estimate given, which was nice. Jeep needs to put a "recommended service" at each 5000 or 10,000 miles. Each time I visited for only a oil change, I was advised another thing More

by Sandeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy from services team
Oct 09, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback, we will talk to an associate about the recommened services and see how we can improve that.

October 07, 2020

Very professional always great you with a warm welcome making sure all your need are being taken care of than keep you updated on everything. More

by kennyblake26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Braunlich
Oct 08, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the feedback, we appreciate it. Glad we were able to take care of you.

October 07, 2020

Everyone involved made the process much easier for me. It was great to see that they were as excited as I was for me to get my dream car. The staff is always pleasant and patient. More

by SPENCELLA.DOBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes, Mark Nebo
Oct 08, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for the feedback

October 05, 2020

Mr Hezekiah Washington knowledge base of jeeps, professionalism, and kindness is what made me purchase at Antwerpen Jeep, Chrysler Dodge Ram dealership. If Mr Washington wasn't there I wouldn't h More

by Avery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hezikiah Washington
Oct 06, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback

October 02, 2020

I waited 2 hours and 15 minutes to have a tire changed, alignment, and oil change. There were very few waiting, so it's not that Jeep was that busy. More

by bobbiereichner17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer was very friendly.
Oct 06, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback

October 01, 2020

Mr. D. Burton,Mr. J. Scarlett and Ms B. Mathes made this a very easy process they were honest and sold me the best vehicle. Thankyou! Great friendly service More

by YSB16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes, Jason Scarlett
Oct 03, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

You're welcome and thank you for your feedback!

...
204
...