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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.4
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,441 reviews

October 27, 2020

Charles Green is the man, he really wants to help you & make sure you get the best deal. It's not all about selling a vehicle to him but helping you out. Not only that he teaches you & reminds you to refin More

by Dodgeboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the feedback, we greatly appreciate it!

October 26, 2020

Great dealership and great sales team! The dealership had a great inventory of new cars and trucks to choose from. The sales team was exceptional assisting me with looking through and test driving numer More

by John W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Palacios - 5 stars!, Mike Jones
Oct 26, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

You are very welcome, thank you for your feedback!

October 26, 2020

Every time that I come to here with an appointment I am told that I need to make another after waiting hours on end, poor More

by ctcoleman2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Oct 26, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for taking time for the feedback, we appreciate it. We do apologize for the experience you had with us or for the inconvience. if you could, please give me a call so we can resolve this matter. Charlie Braunlich (410) 788-6600 Ext: 11080

Oct 26, 2020 -

ctcoleman2 responded

No, the last time I was there which was last week, I had an appointment at 11:30 am. I was on time and my car was not even next in line after 1:30 pm. It was all the way in the back on top of the hill when I got tired of waiting for someone to look at it. And still, no one knew who the tech was going to be at 1:30 pm. I’m never coming back to this place. It has happened too many times.

October 25, 2020

Gabrielle Perrone was awesome!!! She was patient even when my insurance company was taking forever. She was so friendly and funny too! She made sure I got what I wanted and out the door!!! More

by BRIKHZE190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle Perrone
Oct 26, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thats great to hear, thank you for your feedback!

October 24, 2020

Great customer service (Jennifer Brown) she was a great help and she kept me inform about my vehicle. Didnt take long to do work on my truck. Thanks alot. More

by tymiradonelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Oct 26, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

You are very welcome, thank you for your feedback!

October 24, 2020

I wanted to thank Jennifer Brown for her assistance in meeting my vehicle service needs. I appreciate her dedication and professionalism. I always count on her advice. More

by gcl97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Oct 26, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback it means a lot to us!

October 24, 2020

It's been a very disappointing experience, this far. However, we've not completed the process. I'm hoping that it will get better. Thanks More

by CORDICEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie
Oct 26, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We apologize for the expierence you had with us. Please give me a call so we can resolve this matter. Charlie Braunlich (410) 788-6600 Ext:11080

October 24, 2020

Horrible. They were supposed to have upgraded my Uconnect on the October 15 2020 visit. I found out they did not update it correctly. Took it back. Still cannot upgrade. Charged me 143$. Horrible More

by tamara.mcduffie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Servicd
Oct 26, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

First, I would like to thank you for your feedback it means a lot to us. We deeply apologize for your exiperence and would like to resolve this matter with you. Charlie Braunlich (410) 788-6600 Ext:11080

October 23, 2020

I sent an email into the dealership. Poor customer service in the service shop Review that and get the comments. Jennifer needs more follow up training More

by vebchambers
Customer Service
Recommend Dealer
No
Employees Worked With
Jennifer
Oct 26, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

I would like to thank you for your feedback, it means a lot to us. I do apologize for the expierence you had with us. Please give me a call so we can resolve the issue. Charlie Braunlich (410) 788-6600 Ext: 11080

October 20, 2020

I really enjoyed working with Hezikiah Washington when buying my new Jeep. He wasn’t pushy & had my best interest in mind which is hard to come by when buying a car. He was very nice and I would recommend More

by JESSICABUFFINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hezikiah Washington
Oct 22, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback!

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