Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I bought my car from this dealership, so i always feel inclined to take it back to them when anything goes wrong. This is my second time taking my car to CDJR and they’ve given my car back to me in a diff inclined to take it back to them when anything goes wrong. This is my second time taking my car to CDJR and they’ve given my car back to me in a different and/or worse condition.. The first time I took it they changed my battery and fixed my alternator, but now the car play no longer works. Now this time i took it because i was aware that my alignment was off. So i asked them to run a diagnostic on the car to tell me what all the issues were. I scheduled an appointment at 8:30am, and they didn’t even look at my car until 4:00pm. Once they finally did tell me what was wrong it was 5:00pm, so I decided to take some time to see how I wanted to proceed. It was now about 5:20pm that i arrived back at the dealership to pick up my car. I pay the $185 fee for the diagnostic. When they bring my car down, i leave out and attempt to make a U turn, and my steering wheel stopped not even half way into the turn. So i couldn’t make the U turn. At this point I’ve made my way back to the dealership because my car was not drivable. All of the technicians had left by this point . And one of the advisors proceed to tell me that they “attempted” to do an alignment. Im still unsure of why they needed to do an alignment to tell me what was wrong with my car. Even so, it would have been appreciated to be notified that they were doing so, and even more so, it would have been nice to know that I wouldn’t be able to turn my steering wheel left before i drove into traffic. Now I’m out of $185 and my car can not be driven even though when i brought it to them it could be driven. I will not be getting my services done at this location anymore. I will be taking my car elsewhere for these repairs. Thanks a bunch Antwerpen. More
Jennifer and her service team always have given me great service on my jeep compass service on my jeep compass More
Did the work on time and kept me informed of the progress. Contacted me when the parts were in progress. Contacted me when the parts were in More
The service was great my car runs as it should Ryan was awesome with getting me the help I needed awesome with getting me the help I needed More
Charles Green truly went above and beyond to help me establish myself again. This is the type of environment we all should be apart of when choosing a dealership to trust. establish myself again. This is the type of environment we all should be apart of when choosing a dealership to trust. More
The service was easy and quick. Ryan was very professional. I like going to this dealership because it's closer and the service is outstanding. I never had a problem since I switche Ryan was very professional. I like going to this dealership because it's closer and the service is outstanding. I never had a problem since I switched to Antwerpen Chrysler Jeep Dodge Ram dealership. Thank you for your service 😊 More
I had a truly blessed experience. This dealership went above and beyond to assist me with getting my vehicle. Salesman Charles Green was beyond awesome. He was very professional, pati This dealership went above and beyond to assist me with getting my vehicle. Salesman Charles Green was beyond awesome. He was very professional, patient and kind. He provided the ultimate customer service experience. I want to thank this dealership very much for the great experience. More
The dealership was clean, and the service was professional and friendly, I was impressed with your Finance department. They went over everything in deal and I left knowing what I sign-up for. M professional and friendly, I was impressed with your Finance department. They went over everything in deal and I left knowing what I sign-up for. Most of all when I got home, I felt that I had made a good deal and had the right car. More