Antwerpen Chrysler Jeep Dodge Ram

The service rep Anastasia Marzec was friendly and listened to my concerns that I had about my vehicle as opposed to just telling me that the scratches were on the out side of which they were not and listened to my concerns that I had about my vehicle as opposed to just telling me that the scratches were on the out side of which they were not and if the original dealership had taken the time to listen and inspect the vehicle further, the would have seen that, but to that dealership once the sale was made, that is all they were concerned with. I will never again take my business to Lindsey, Chrysler, Dodge Jeep in Centerville, VA again. This was a brand new vehicle 2023 and I noticed that there were scratches inside the headlight encasing on both the driver and the passenger LED lights. I didn’t initially see it at the time I purchase my vehicle because I purchased my vehicle during the day and when the sales rep walked me around the car I pointed out what I visibly could see with the human eye which was a scratch on the passenger side door. However after a night or I happen to walk in front of the vehicle and noticed that the vehicle had scratches which was very odd to me because this was a brand new vehicle I had only had it for three days when I noticed it I went out of town when I came back I made the dealership aware and set pictures no one ever bothered to call me back to follow up or anything I made the complaint with the customer care rep at Lindsey Chrysler Jeep Dodge he lied and said I did not and I know that I did however nonetheless again I will never purchase from this dealership again. When I contacted the Lantis for a complaint my information was taken and I was instructed to take it to a vehicle dealership that was closer to me because the other dealership was an hour and a half away and that’s where I took it to Antwerpen Chrysler Jeep Dodge and again Anastasia was very helpful and everything was taken care of so I’m very appreciative of the service that was provided. More

I bought my car from this dealership, so i always feel inclined to take it back to them when anything goes wrong. This is my second time taking my car to CDJR and they’ve given my car back to me in a diff inclined to take it back to them when anything goes wrong. This is my second time taking my car to CDJR and they’ve given my car back to me in a different and/or worse condition.. The first time I took it they changed my battery and fixed my alternator, but now the car play no longer works. Now this time i took it because i was aware that my alignment was off. So i asked them to run a diagnostic on the car to tell me what all the issues were. I scheduled an appointment at 8:30am, and they didn’t even look at my car until 4:00pm. Once they finally did tell me what was wrong it was 5:00pm, so I decided to take some time to see how I wanted to proceed. It was now about 5:20pm that i arrived back at the dealership to pick up my car. I pay the $185 fee for the diagnostic. When they bring my car down, i leave out and attempt to make a U turn, and my steering wheel stopped not even half way into the turn. So i couldn’t make the U turn. At this point I’ve made my way back to the dealership because my car was not drivable. All of the technicians had left by this point . And one of the advisors proceed to tell me that they “attempted” to do an alignment. Im still unsure of why they needed to do an alignment to tell me what was wrong with my car. Even so, it would have been appreciated to be notified that they were doing so, and even more so, it would have been nice to know that I wouldn’t be able to turn my steering wheel left before i drove into traffic. Now I’m out of $185 and my car can not be driven even though when i brought it to them it could be driven. I will not be getting my services done at this location anymore. I will be taking my car elsewhere for these repairs. Thanks a bunch Antwerpen. More

Super fast friendly service at my last service visit at Antwerpen Chrysler Jeep Additional 5 stars… Antwerpen Chrysler Jeep Additional 5 stars… More

Jennifer and her service team always have given me great service on my jeep compass service on my jeep compass More

Did the work on time and kept me informed of the progress. Contacted me when the parts were in progress. Contacted me when the parts were in More

The service was great my car runs as it should Ryan was awesome with getting me the help I needed awesome with getting me the help I needed More

Charles Green truly went above and beyond to help me establish myself again. This is the type of environment we all should be apart of when choosing a dealership to trust. establish myself again. This is the type of environment we all should be apart of when choosing a dealership to trust. More

Great service the dealership got the job well done at a good estimated time …5 stars good estimated time …5 stars More

The service was easy and quick. Ryan was very professional. I like going to this dealership because it's closer and the service is outstanding. I never had a problem since I switche Ryan was very professional. I like going to this dealership because it's closer and the service is outstanding. I never had a problem since I switched to Antwerpen Chrysler Jeep Dodge Ram dealership. Thank you for your service 😊 More

I had a truly blessed experience. This dealership went above and beyond to assist me with getting my vehicle. Salesman Charles Green was beyond awesome. He was very professional, pati This dealership went above and beyond to assist me with getting my vehicle. Salesman Charles Green was beyond awesome. He was very professional, patient and kind. He provided the ultimate customer service experience. I want to thank this dealership very much for the great experience. More