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Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,441 reviews
November 21, 2020
I rate them 0 if I could, I was told that I'll be getting my 500 dollars back that they said. They needed my card info that I used to put on my down payment. & now I'm behind on my car payments since I had t my 500 dollars back that they said. They needed my card info that I used to put on my down payment. & now I'm behind on my car payments since I had the vehicle they wanted to put me in. I never had a say so on what vehicle I wanted & now I'm stuck with a vehicle that I didn't want. & I also was told that I would get my wheel locks the next day that I had my tires rotated. They are not a promising company, there service sucks. & they will never get any referred ppl from me, ever. More
by STEFENIE_FORD
Verified CustomerEmployees Worked With
Jennifer in service, & M. Mitchell
November 21, 2020
I came in because my check engine light was on. I was taken care of quickly and effortlessly by Jen. She always remembers me and my car! She offered to have it taken care of right then or to make an appo taken care of quickly and effortlessly by Jen. She always remembers me and my car! She offered to have it taken care of right then or to make an appointment. More
by judy720
Employees Worked With
Jen
November 21, 2020
Everyone made sure my experience was great. LOVE my new truck! Gabrielle and her sales management team made sure I got a great deal on the purchase! truck! Gabrielle and her sales management team made sure I got a great deal on the purchase! More
by RJMOORE0630
Employees Worked With
Gabrielle Perrone
November 21, 2020
I came in to get an oil change and I had a nail in one of my tires. Although I was there early it did take awhile because they had to order my tire from another location. I was informed the whole time I was my tires. Although I was there early it did take awhile because they had to order my tire from another location. I was informed the whole time I was waiting and everyone was so polite and friendly. More
by treesy11
Employees Worked With
November 21, 2020
Thank you so much for what you did especially Miss Jennifer . Who works in the service department was very professional . She always keep me posted on what was going on with the work on my Jeep I am g Jennifer . Who works in the service department was very professional . She always keep me posted on what was going on with the work on my Jeep I am grateful thank you More
by bruceadams1977
Employees Worked With
Miss Jennifer service department
November 20, 2020
I really enjoyed working with Dennis Burton, and Mr.Jones, they helped me a lot, in getting me as close as possible to the the truck I wanted, I was getting frustrated at one point, wanted to give u Mr.Jones, they helped me a lot, in getting me as close as possible to the the truck I wanted, I was getting frustrated at one point, wanted to give up, but they helped me to see things clearer. More
by Server jennifer
November 20, 2020
Great customer service. My experience was pleasant and the staff got the deal done in no time. Will definitely recommend friends and family in the future. the staff got the deal done in no time. Will definitely recommend friends and family in the future. More
by TIRBY
November 19, 2020
good service but very understaffed. Dennis was great in sales. Brenda was great in finance. I had to come back another day to sign paperwork because they couldn't keep up which I guess isn't a bad problem sales. Brenda was great in finance. I had to come back another day to sign paperwork because they couldn't keep up which I guess isn't a bad problem for them in 2020. More
by GREG94YJ
November 19, 2020
It was such a pleasure working with Antwerpen. We had a set price from the buying service offered through my wife corporation and Antwerpen was the only local dealer that accepted it without a question.All set price from the buying service offered through my wife corporation and Antwerpen was the only local dealer that accepted it without a question.All other local dealers said come in and they would try to work with us. At Antwerpen Dennis Burton Métis at the door and his only was what color would you like. After a quick test drive we were signing the paperwork. It couldn’t have been easier and we saved thousands over the closest offer. More
by FERGUSCO
Employees Worked With
November 19, 2020
Sales person did all perfectly done except still issue with car registration. its out of state , so they gave me 60 days temporary plate which will expire 11/25/20. Today is 11/19. But still did not he with car registration. its out of state , so they gave me 60 days temporary plate which will expire 11/25/20. Today is 11/19. But still did not hear from update. Everytime need to get update I had to call them which really hard to connect. According rep, out of plate handle by third party, actually I got call from TN register said they even not paid for shipping cost. I believe suppose to take care of all without any issues which all cost was included when closed paperwork. More
by Unhappy customer
Employees Worked With
Jason
