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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.4
2,442 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,442 reviews

February 28, 2021

My experience is always pleasant. The service is exceptional, staff a friendly and always offer suggestions and knowledgeable about my vehicle. Best place for service. More

by ShidahSparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Mar 01, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are greatful to have you as a valued customer.

February 27, 2021

Jamie is a great service advisor,she helps me out with everything I need! Gives me good prices and doesn’t try to take advantage of me More

by kenstep819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Feb 27, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We appreciate you as a loyal customer, and Kudos to Jennifer for the integrity.

February 26, 2021

Gabrielle was great and very accomodating! Love my new Van. Financing was quick and painless. Would highly recommend to family and friends. Looking forward to more business. More

by MICHELLEMCKNIGHT80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabrielle Perrone
Feb 27, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are glad you're happy with your purchase! Thank you for being a valued Antwerpen customer!

February 26, 2021

Dennis was a good Salesman explained how the vehicle works it’s safety features, how to set up Uconnect and apple car. I would refer him More

by myangel200015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your kind words. We appreciate you taking the time to share your experience with us. We completely agree with you, Dennis is a good salesman, and we're glad to have him on our team. We look forward to working with you again in the future.

February 26, 2021

I have tried to submit this several times. We have purchased multiple vehicles over the years, this was indeed our most pleasant expererince to date. We would recommend Antwerpen to any and everyone More

by Vanessa A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Johnson
Feb 27, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

You are the reason Antwerpen does what we do. Thank you for being a loyal customer.

February 26, 2021

Our experience was excellent at Antwerpen. Our sales person was courteous and very personal. Made us to feel stress free and at ease. All questions were answered and to the point. More

by hta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Johnson
Feb 27, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are honored to have customers like you. Thank you for your business.

February 26, 2021

What a beautiful car buying experience! I was not in the dealership too long which was great. I wasn't there long enough to be impatient! Charles and his team really showed concern for my time. I highly rec More

by Lynn Holloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the privilege of your business.

February 25, 2021

I sat for two hours only to find out that Sean had ordered the wrong part!! That man seriously needs some supervision! Very poor follow up! More

by James Mittura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Lonas
Feb 25, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Mr. Mittura, we apologize about that. We would like to speak with you about this. Please contact our service manager, Charles Braunlich at 410-788-6600.

February 25, 2021

We had a great experience. Good service, friendly and helpful salesman Gregg Johnson, finance manager Mr. Mike, and Ms. Brenda who closed out the experience was amazing. Even the gentleman who cleaned a More

by Vanessa A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Johnson, Brenda Mathes, Mike Jones
Feb 26, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the opportunity to earn your business. We appreciate all of the business you have given us in the years. Please feel free to call me with any needs you ever have. Maurice Mitchell Jr General Manager 410-788-6600

February 24, 2021

My issue was not resolved and I feel very unsafe driving my vehicle. Apparently there was not enough manpower to complete this task of not fixing my Jeep. More

by brinblake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Lonas
Feb 25, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We would like to resolve your issue. We've already scheduled you to come in on monday, please contact our service manager to discuss further. Charlie Braunlich, 410-788-6600

Feb 25, 2021 -

brinblake responded

Sir, yes i will be there on Monday but all i want is my Jeep to be fixed so i can feel safe driving my vehicle again. Its not a great feeling when you go for servive and your vehicle is not fixed. I actually took pictures to proof that my vehicle needs fixing by what came on the dashboard. When you turn the vehicle off, the warning on the dashboard dissapears. When you drive the vechicle, the warning signs come on. The problem is that on the weekend, you do not have the manpower. I wasted my time coming there last Saturday.

Feb 26, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Our Service Manager will be intouch with you today. We appreciate the feedback.

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