Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
2,442 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,442 reviews
March 12, 2021
Great service. Took a little longer then expected however I was kept up to date through the process. I will definitely be back to this dealership in the future I was kept up to date through the process. I will definitely be back to this dealership in the future More
by GMGNETWORK7137
Verified CustomerEmployees Worked With
Sean Lonas
March 11, 2021
We were very pleased with the quality of service received. Our buying experience was one that has us stress free and at ease. I was very impressed with Gregory Johnson. received. Our buying experience was one that has us stress free and at ease. I was very impressed with Gregory Johnson. More
by hta1
March 11, 2021
I just got stabbed in the back by the sale manager Mike Jones today. We agreed on a $50K trade-in value back in January and MSRP on the TRX. My TRX is on the train to their dealership this week and he call Jones today. We agreed on a $50K trade-in value back in January and MSRP on the TRX. My TRX is on the train to their dealership this week and he called me this morning saying that my trade in value has gone down $10K. I couldn't believe it, so I got it appraised by Carmax and Vroom again this afternoon and the price has not gone down since January. Don't do business with Mike Jones, he's a con artist. More
by Vinny
Employees Worked With
Mike Jones
March 10, 2021
Jennifer in Jeep Services always and I mean always does her best to make sure every issue is resolved with precise explanations of any issues that needs to be address or what was resolved. You have a grea her best to make sure every issue is resolved with precise explanations of any issues that needs to be address or what was resolved. You have a great team! More
by CBSSR1958
Employees Worked With
Jennifer Brown
March 10, 2021
Worked with Dennis Burton on my Jeep purchase. He was very professional, not pushy and a pleasure to deal with. Angel, in financing was also a gem getting us through the process quickly. very professional, not pushy and a pleasure to deal with. Angel, in financing was also a gem getting us through the process quickly. More
by NANSEAINMD
March 10, 2021
I had my car towed on Friday and i was told it could not be looked at until Monday. That was fine, on Monday i was told that i should get a call around 8:30 am. Well that call never came. Instead i had to c be looked at until Monday. That was fine, on Monday i was told that i should get a call around 8:30 am. Well that call never came. Instead i had to call at 9:45 am only to hear that Sean didn't know where my car was. I truly don't think that something you tell a customer. Then I get call from his coworker Jen who informs me that they have the key and said they drove around but couldn't seem to find my car on their parking lot. Then tells me i have to call the tow company myself to ask them where they put my car on their parking lot. I had to send pictures of where my car was. Only for them to say it was in there employee parking lot. So now its around 10 in the morning and my car will now have to wait to be looked at when it could have been looked at earlier. Well need less to say i got my vehicle back around 4 pm with persistent calling. I am also missing an item in my car that i know was clearly taken. Price could have been better. I paid more for the labor and the parts was cheaper. More
by marmstrong534
Employees Worked With
Fatu Balde, Jennifer Brown, Sean Lonas
March 10, 2021
This was my third or fourth vehicle I purchased from y'all. Your salesman Charles green really help me find out more about them Jeep Renegade previously known. Very informative and very helpful Charles y'all. Your salesman Charles green really help me find out more about them Jeep Renegade previously known. Very informative and very helpful Charles green I would do business with him again More
by DANLEWIS1128
Employees Worked With
March 09, 2021
My service on my oil being changed I feel as though it was rushed, because I had no lights on my dash. So they felted as though, they could just brush my vehicle off. & not taking the initiative to actual was rushed, because I had no lights on my dash. So they felted as though, they could just brush my vehicle off. & not taking the initiative to actual do the work. More
by STEFENIE_FORD
Employees Worked With
Brenda Mathes
