
Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Service was fine, it took the technicians 2 trips to identify the problem but once once did they were able to repair it once the parts came in. I know it's not Antwerpen's fault but when I bought the identify the problem but once once did they were able to repair it once the parts came in. I know it's not Antwerpen's fault but when I bought the truck from Musslemans (purchased by Antwerpen) they sold me what I was told was an extended warranty. Ultimately it's my fault for not checking but the warranty they sold me ran concurrent with the factory warranty. The repair was not covered by my supposed extended warranty. I think it was dishonest for Mussleman to tell me a warranty that did not extend my factory warranty. I spoke with the warranty manager and the service manager and they both told me there was nothing I can do. Every other car I've purchased an extended warranty with the warranty started after the factory warranty. I don't know if this is a Chyrlser specific practice or it was musslemans ( I suspect the latter) but it left me disappointed. Having said all that Ryan the service manager was very nice and kept me informed on the status of my vehicle. More
Bought a 2022 ram 2500 and drive shaft completely snapped with 2900 miles on truck. Was told this dealership has no diesel mechanic and to take somewhere else. Truck has been down for a week and no drive sha with 2900 miles on truck. Was told this dealership has no diesel mechanic and to take somewhere else. Truck has been down for a week and no drive shafts in sight to replace mine on $80k truck. First Ram I’ve ever bought and regret not going with a GM product. Sale took 6 hours , nice people but 1 month later I’m with out a truck and no help. More
They were dismissive and didn’t care. My new truck makes high pitch noise when applying brakes. Their answer is, you will love this, every new trucks make squealing noise. After 2500 miles and fully broken high pitch noise when applying brakes. Their answer is, you will love this, every new trucks make squealing noise. After 2500 miles and fully broken in, my struck screams ever louder whenever I press the brakes. More
This dealership went above and beyond to help me get the best rate for my purchase. best rate for my purchase. More