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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.4
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,441 reviews

January 07, 2023

Came in for a loss of motion recall on my Wrangler 4xe and left with the CEL on. Brought it back and after five business days, it wasn't fixed. More

by tcarter4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who was assigned to me.
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Jan 09, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (410) 788-2973 to speak to our manager directly.

January 06, 2023

They were very polite and did a great job and I didn’t have to wait that long they told me it would be done in two hours and it was More

by Elmocodl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
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Jan 08, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 06, 2023

The man who helped me was very nice and accommodating. I felt valued and will definitely go there again. More

by anaisdiebolt
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
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Jan 08, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2023

Horrible service. Took my car in for a regular oil change and they gave me excuses as to why they couldn’t change it…after changing it multiple times before. Then afte More

by Bobby
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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January 06, 2023

Keep your car too long do not give out loaner car especially when they have your car more than 4 weeks that leads in 2 months and when you come to pick your car back up they they give you your car ga More

by WILMA.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Brown
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Jan 08, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

Jan 10, 2023 -

WILMA.DAVIS responded

I will call you by Thursday of this week .

January 04, 2023

I would say that the car tech’s have a lot of Knowledge about keeps and service plans More

by Donald hardy1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 04, 2023

Great service and great service representative. I will come back to this location only . Thank you More

by keith.foxworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
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Jan 06, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2023

Wonderful place to purchase a vehicle, nice sales team, and a warm atmosphere, no pressure. More

by Shawn Mcdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Mitchell Jr, Mike Jones, Ellie Onrubia, Tamika Crawford
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Jan 04, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Shawn, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2023

Easy to deal with understood our needs and made the buying process enjoyable would highly recommend More

by cliffb0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. If you have any further questions, please give us a call. We're always happy to help!

Jan 23, 2023 -

cliffb0 responded

CLIFFB@ANTWERPENAUTO.COM

December 31, 2022

Use this dealership for service. Everyone one is polite and friendly. Professional and helpful from scheduling to paying. Thank you More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jennifer Brown
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Jan 02, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Shirley, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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