Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Purchased our 2024 Dodge Hornet R/T from Dennis Burton at Antwerpen. They were extremely fair on our trade and there was no back and forth at all. Brenda in Finance was very thorough and got us an excellent Antwerpen. They were extremely fair on our trade and there was no back and forth at all. Brenda in Finance was very thorough and got us an excellent protection package. More
They didn’t call to let me know that the car wasn’t ready. When I went to retrieve the car next day, they couldn’t find it nor any record of it being there. 40 minutes passed before the located my car. ready. When I went to retrieve the car next day, they couldn’t find it nor any record of it being there. 40 minutes passed before the located my car. When the returned the car to me, they had found $3300 of Work that needed to be done but they did not complete the 2 recalls they were supposed to be doing. More
Anastasia was very communicative and under promised and over delivered. Even though I wish prices were lower, she did help me find a 15% off coupon to help. over delivered. Even though I wish prices were lower, she did help me find a 15% off coupon to help. More
I could not be more pleased with the service I got from the Chrysler side from I talked to MIKE, which is a manager to the sales person to financing. They were helpful in every single aspect and answered e the Chrysler side from I talked to MIKE, which is a manager to the sales person to financing. They were helpful in every single aspect and answered every question I had, and didn’t know the answer they found it for me I would highly recommend This dealership More
While I understand that the dealer has no control over parts, It took 9 days to receive the parts I needed. To make things worse, the communications were lacking. We needed to call the service departmen parts, It took 9 days to receive the parts I needed. To make things worse, the communications were lacking. We needed to call the service department several times to get status…furthermore, a rental car, which was covered by my Jeep service agreement was not available until the second day after taking my car in. This did me no good since I needed to go to work after dropping my car off. This is unacceptable and this will effect my choice of dealer and brand the next time I buy a car..I do not want to hear from the dealer, only from a Stellantis rep. More
Great customer service, clean facilities, they guys did a good job with my vehicle highly recommended good job with my vehicle highly recommended More
I could not be more pleased with their professionalism and service. I have not met with this level of outstanding service at other dealerships with which I have dealt over the years. and service. I have not met with this level of outstanding service at other dealerships with which I have dealt over the years. More
The service rep Anastasia Marzec was friendly and listened to my concerns that I had about my vehicle as opposed to just telling me that the scratches were on the out side of which they were not and listened to my concerns that I had about my vehicle as opposed to just telling me that the scratches were on the out side of which they were not and if the original dealership had taken the time to listen and inspect the vehicle further, the would have seen that, but to that dealership once the sale was made, that is all they were concerned with. I will never again take my business to Lindsey, Chrysler, Dodge Jeep in Centerville, VA again. This was a brand new vehicle 2023 and I noticed that there were scratches inside the headlight encasing on both the driver and the passenger LED lights. I didn’t initially see it at the time I purchase my vehicle because I purchased my vehicle during the day and when the sales rep walked me around the car I pointed out what I visibly could see with the human eye which was a scratch on the passenger side door. However after a night or I happen to walk in front of the vehicle and noticed that the vehicle had scratches which was very odd to me because this was a brand new vehicle I had only had it for three days when I noticed it I went out of town when I came back I made the dealership aware and set pictures no one ever bothered to call me back to follow up or anything I made the complaint with the customer care rep at Lindsey Chrysler Jeep Dodge he lied and said I did not and I know that I did however nonetheless again I will never purchase from this dealership again. When I contacted the Lantis for a complaint my information was taken and I was instructed to take it to a vehicle dealership that was closer to me because the other dealership was an hour and a half away and that’s where I took it to Antwerpen Chrysler Jeep Dodge and again Anastasia was very helpful and everything was taken care of so I’m very appreciative of the service that was provided. More