Antonino Acura

The service desk is always very prompt and friendly - providing appts when I need them, getting the car in and out when promised and explaining the findings. Overall - a very enjoyable experience. providing appts when I need them, getting the car in and out when promised and explaining the findings. Overall - a very enjoyable experience. More

Staff was very helpful and courtious. Gave me a ride to work while my car was being serviced which is incredibly important to me. That's a big reason why I keep coming back to them. No complaints about the work while my car was being serviced which is incredibly important to me. That's a big reason why I keep coming back to them. No complaints about the actual service. They always do a great job. More

Working with Antonino Acura was truly an enjoyable experience. My family and I were greeted at the door and treated like we were the most important customers of the day. Our original intent was to s experience. My family and I were greeted at the door and treated like we were the most important customers of the day. Our original intent was to simply investigate pre-owned vehicles, take a test drive and make a decision on a purchase compared to another brand. The sales associate listened to our needs and immediately took us to the lot where he did a fantastic job on behalf of the dealership and the Acura brand. Within minutes, we realized he was far more knowledgable than associates we worked with at other dealerships and certainly more passionate about his product. When it came time to talk price, the offer provided to us was competitive the first time. The sales manager introduced himself to us to be sure our needs were met during the visit. He reviewed the offer being discussed and casually pointed out we may be able to purchase a brand new vehicle for only a little more than we'd end up paying for the pre-owned vehicle. There was no pressure at all. We listened to the details and decided to discuss that option on our own. We were encouraged to do that and had no pressure whatsoever to make a decision on the spot. We left and were simply told they would be available if we had any further questions or needs. Ultimately, we decided to go with a new Acura and returned to the dealership the next day. Returning to Antonino was a pleasure, not a chore. The price offered to us on the new car was extremely competitive without the need for haggling or negotiating. The offer for our trade in was also competitive and consistent with offers we had received from other dealerships. It was clear Antonino's sales team was interested in selling a vehicle and treating us right without fooling around and trying to maximize profit at my expense. I would return to Antonino without hesitation and have already recommended them to a friend who is considering purchasing an Acura. More

i came in to get my mdx recalls taking care of and your device advisor jordan knowles was very helpful on getting everything set up....and had my car out before i was back from lunch...he was even nice eno device advisor jordan knowles was very helpful on getting everything set up....and had my car out before i was back from lunch...he was even nice enough to get a part of the interior vacuumed that the car wash guys missed....his customer service was above no others....thank you so much More

The dealership presents a very neat appearance and the sales staff are courteous and knowledgable. They are willing and eager to please without being pushy. The service staff are very accommodating and sales staff are courteous and knowledgable. They are willing and eager to please without being pushy. The service staff are very accommodating and the service is prompt. I have done business with this dealership for over twenty years and have purchased 6 cars from them and have done my routine service with them as well. More

Excellent professional sales staff and for 3 years on lease the service dept was outstanding in all aspects. Bought the car after 3 year lease. Highly recommend. RKG lease the service dept was outstanding in all aspects. Bought the car after 3 year lease. Highly recommend. RKG More

I had the worse experience ever with the service department of this dealership. They have no respect for their customers’ time. On the first visit I was promised to wait for half an hour and I end department of this dealership. They have no respect for their customers’ time. On the first visit I was promised to wait for half an hour and I ended up waiting two hours. At the end I was told that the problem was fixed, but when I got to the car the problem was still there. They asked me to schedule another appointment so I can leave the car and get a loaner for the day, since they needed time to fix the problem. On my way to the appointment (I was almost there), I was called and told that there is no loaner available and I was asked to reschedule. I don’t know what these people think, that they can play with the customer’s time like that. This is by far the worse experience ever. I would never go back to this place. More

I took my car here to be serviced. I had a great experience. They were also able to give recommendations on future servicing that I need for my car. The price for my service was great!!!!!! experience. They were also able to give recommendations on future servicing that I need for my car. The price for my service was great!!!!!! More

My 2009 TL needed front and rear brakes after 86,000 miles. The job was done ahead of schedule and under cost. Mike's supervision of the job was superb, and the new car rental at no charge was an added miles. The job was done ahead of schedule and under cost. Mike's supervision of the job was superb, and the new car rental at no charge was an added plus. Keep up the good work. More

The Antonino Acura Service Department has always made me feel like a valued customer. Material and labor costs are competitive and the quality of their workmanship is excellent. It's always a pleasure dea feel like a valued customer. Material and labor costs are competitive and the quality of their workmanship is excellent. It's always a pleasure dealing with Michael Fedikovich. More