Antonino Acura
Groton, CT
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Great service. I don't think i will go anywhere else for a vehicle. I was in and out with no haggle. I look forward to buying more cars from Antonino Acura!!!! a vehicle. I was in and out with no haggle. I look forward to buying more cars from Antonino Acura!!!! More
I own a 2009 Acura TL with approximately 97,000 miles. I recently had a VSA warning system defect that was analyzed immediately when I went to the Dealership. The replacement part was ordered and installed recently had a VSA warning system defect that was analyzed immediately when I went to the Dealership. The replacement part was ordered and installed within 10 minutes of my arrival at the Service Dept. Hats off to everyone in that dept. that insured prompt, professional service that exceeded my expectations. I would highly recommend the servie dept at this dealership. Michae Rabinowitz More
Customer service was good. Overall the experience there was ok. Just felt like we were misled on the pricing. Was told one thing when we discussed it and then was charged extra when we signed papers. Felt was ok. Just felt like we were misled on the pricing. Was told one thing when we discussed it and then was charged extra when we signed papers. Felt like they didn't really try to help us out with those extra fees. They ahould have told us all of what we going to be paying out of pocket rather than surprise us with it when we came back in to sign the papers. Probably would not come back to that particular dealership. More
I rated this dealer with all 5's because of the GREAT service I received. Everyone I worked with was extremely friendly and enjoyable to do business with. The specific dealer I worked with, Marvin Peters service I received. Everyone I worked with was extremely friendly and enjoyable to do business with. The specific dealer I worked with, Marvin Peterson, was exceptional and made me feel very comfortable making my purchase. He was easy to work with making the whole process free of stress. I am very satisified with my car and hope to one day be back for a brand new one. More
Customer service was awesome!! I love the car and the price was perfect!!! Johnny helped me decide what car i wanted and showed that he really cared about his customers. I went with my father and my boyf price was perfect!!! Johnny helped me decide what car i wanted and showed that he really cared about his customers. I went with my father and my boyfriend and he was real nice to all of us. He was outgoing and kept us all laughing! The whole staff was nice and i was really happy!!! I love my 2009 acura tsx !!!! More
Mike in service has been a pleasure to work with for years.....he never EVER pressures a customer into a sale, always recognizes us when my husband and I show up, and takes care of us as if we were fami years.....he never EVER pressures a customer into a sale, always recognizes us when my husband and I show up, and takes care of us as if we were family! I know we can go to other garages and spend less money, but when you feel that someone who actually is taking money from you is part of your family, you dont mind spending the extra cash! I even bring the staff in cookies from time to time! Always a great experience in service at Antonino. More
Had the 2001 TL in for advertised special service. The service was completed as advertised and overall condition of my vehicle was discussed. The verdict was that my vehicle was in good condition but coul service was completed as advertised and overall condition of my vehicle was discussed. The verdict was that my vehicle was in good condition but could use some additional maintenance in the near future. Upon an explanation of what was needed and when it was needed I agreed and arrangements will be made to make it happen. No pressure what so ever. I like trhat approach. Bottom line all good. More
Salesman never remained the same and didnt know what they were talking about. Gave false information multiple times and were very unfriendly when I had to bring the car back to fix it. were talking about. Gave false information multiple times and were very unfriendly when I had to bring the car back to fix it. More
Highly professional and friendly. Positive experience, which is unusual when it comes to car sales. :) If you are looking for an Acura, this is the place to go in SE CT. which is unusual when it comes to car sales. :) If you are looking for an Acura, this is the place to go in SE CT. More