Antonino Acura

unexpected serice I had to unexpectedly have my 2015 TLX serviced. The service rep did exactly what i asked for. He was precise, warm and professional as always I had to unexpectedly have my 2015 TLX serviced. The service rep did exactly what i asked for. He was precise, warm and professional as always More

The Quickest and Easiest Vehicle Purchase I have ever made! I had a fantastic experience purchasing this used vehicle. Jordan Flores, my sales consultant, was so helpful! The dealership was very considerate of I had a fantastic experience purchasing this used vehicle. Jordan Flores, my sales consultant, was so helpful! The dealership was very considerate of my time and even let me put the car up on the lift in the service area so that I could inspect the mechanical condition underneath the vehicle before I purchased it! They made it so easy to purchase! I came in with approved financing for 3.49% for up to 71 months from my credit union and they asked if they could have the opportunity to beat my credit union's interest rate. I told them I did not think they could beat that interest rate but that they could try if they wanted to. I was surprised when they came back with 2.49% for up to 60 months and accepted their offer of financing. At that point, I told Jordan that I had a Dr.'s appointment in New London in a little over an hour and would have to come back to complete the transaction. Jordan said that he would do his best to get all the paperwork signed so that I could get to my appointment and he did just that! I was out the door in enough time to make my appointment and when I came back a little over an hour later the car was ready, with new registration plates and insurance, ready to drive away. The whole experience was fantastic! Jordan even introduced me to the service department and made my first complimentary vehicle inspection appointment with Alyson Hagar, who was also great! She was so enthusiastic and helpful and congratulated me on my new purchase. Everyone at Antonio Acura was fantastic, including Nicholas Summers, the Sales Manager and Mario Quito the Finance Manager, who helped me get to my Dr.'s appointment on time and made the whole experience so friendly, easy and hassle free. There was never any pressure during the whole transaction and I would recommend Antonio Acura to anyone looking to purchase a new or used car or looking for service. More

Service my car After two times sevice at Antonio Acura , the problem not solve. Getting worse and worse. Hope for they hnow what them doing not just rob people mone After two times sevice at Antonio Acura , the problem not solve. Getting worse and worse. Hope for they hnow what them doing not just rob people money More

They made it happen! Recently brought a car from Antonino Acura and let me just say that the service was awesome! My sales associate Amanda made me feel at home and provid Recently brought a car from Antonino Acura and let me just say that the service was awesome! My sales associate Amanda made me feel at home and provided top notch service. I was in and out of there with the car of my choice in no time thanks to these guys! STRONGLY RECOMMENDED!!!! Ask for Amanda if you ever have to a chance to stop by! :) More

efficient, friendly The folks here are always helpful, they work efficiently and seem to take great pride in their work. A pleasure to deal with. Service is always at th The folks here are always helpful, they work efficiently and seem to take great pride in their work. A pleasure to deal with. Service is always at the top of their game and strive to please the customer. More

Not a very professional environment. Since this was my first time at this dealership, I expected to be "wowed" to come back. This wasn't the case and I will only be returning for recall i Since this was my first time at this dealership, I expected to be "wowed" to come back. This wasn't the case and I will only be returning for recall issues. More

New MDX At first I wasn't happy with the offer I was given to purchase a new vehicle. Then we told the sales group what we wanted to pay and what we wanted to At first I wasn't happy with the offer I was given to purchase a new vehicle. Then we told the sales group what we wanted to pay and what we wanted to get for our trade and they worked with us. The deal was done within a couple hours and I drove my new car home that night. I was pleased with how fast and easy the purchasing process was. More

Grand Theft Auto I have their sales manager in two saved voice mail to text messages stating first that my trade in was part of the deal and I am just misunderstanding I have their sales manager in two saved voice mail to text messages stating first that my trade in was part of the deal and I am just misunderstanding the sales contract. After informing the sales manager that the CT states attorney's office advised I had a great case of fraud and to proceed, I have a second voice mail from their sales manager stating that the trade in was never part of the deal basically lying and directly contradicting his earlier voice mail. I can email the two voice mails for anyone who wants to listen to them. I was warned by two different people that this dealership is full of liars and theives I didn't listen because I use their service department and had a great experience - I am lifelong loyal driver of Acuras I will never enter this dealership for sales or service ever again- I advise that you stay away as well. Anyone who has put a positive review probably doesn't understand exactly how they got screwed by this awful awful crew of cheats. More

DO NOT I REPEAT DO NOT PURCHASE YOUR CAR PLEASE DO NOT I REPEAT DO NOT purchase a car with salesperson JORDAN KNOWLES he sold us a car & when we had an issues he WAS NOT helpful at all. He se PLEASE DO NOT I REPEAT DO NOT purchase a car with salesperson JORDAN KNOWLES he sold us a car & when we had an issues he WAS NOT helpful at all. He seems to avoid my calls by saying "oh I'll ask my manager & get back to you" then he NEVER does. I felt like HE RECIEVED his COMMISSION once the car was sold & DID NOT care about the customer's satisfaction. Yes, i rec'd plenty of comments on my car BUT i WOULD NOT refer anyone to this dearlership AT ALL. The only person i could say was "helpful" was MARIO. I'm a happy go lucky person w/great personality so I KNOW they issue wasn't on me. PLEASE PLEASE DO NOT BUY A CAR FROM THIS PLACE YOU CAN DEFINITELY DO BETTER SOMEWHERE ELSE TRUST ME More

Classic bait and switch Car was listed on two websites. I sent inquiries and received none of the information requested. I received a call to come see the car. I went about a Car was listed on two websites. I sent inquiries and received none of the information requested. I received a call to come see the car. I went about an hour later and found out that the car was not for sale due to an inspection. I was then asked if I wanted to look at other cars. Classic bait and switch and a complete waste of my time. More