Antonino Acura

Best car experience My husband and I were in the market for a reliable car that could get us to and from work. Our first stop was the Antonino dealership to look at the u My husband and I were in the market for a reliable car that could get us to and from work. Our first stop was the Antonino dealership to look at the used cars. We looked at and drove three cars on the lot before making a choice. The staff were very understanding as to our needs. I believe this was due to the proper communication between all of those involved. Everyone was very clear on their position and flexibility. I was very impressed with the professionalism conducted by Amanda (sales) and Elvis (manager) during our interaction. They understood our need to have a discussion about our options away from the dealership. I did not feel any pressure from them as I have in the past with other dealerships. After a bit of lunch and a phone call to the insurance company for quotes on covering our Acura TL, the decision was made. My husband and I returned to the dealership to begin the process of financing the car. Of course, this step does take a bit of time as anyone with experience of buying a car will relate to. Eric (finance department) took the time to find the best finance deal possible for us. He was very clear and straight forward with the finance terms. I did have a few questions, since my brain was tired after all of the excitement, and Eric was kind enough to answer them to my satisfaction. We were very confident during our signing of the financial terms in the legal contract of our TL. This for me constitutes the best car experience I have ever had within my 40 something years of life. My husband and I have been converted to becoming loyal customers of Acura. I must reiterate that we are impressed with the high quality of standards the Antonino staff have displayed. I can only speak of my experience here. Yet, I would highly recommend others to have this wonderful experience during the purchase of their vehicle. Give Antonino dealership a chance to fulfill your needs as you won't be disappointed. More

crooked dealership Bought a 2010 TSX in 2013, paid a little more than we wanted to, but we loved the car and we bought an extended warranty for $1400 to boot. Then the Bought a 2010 TSX in 2013, paid a little more than we wanted to, but we loved the car and we bought an extended warranty for $1400 to boot. Then the outdoor temperature sensor started acting up and was giving us inaccurate reading. It showed the temperature was 100 to 123 degrees when it was actually 25-27 degrees. This happened 3 times in the summer and winter with various incorrect temperature and the heat didn't work either. Jordan, the service manager said not to run the heat on automatic, but manual and it would work fine. When you buy a car you expect the options to work, after all you paid for them. Every time we brought it back, they supposedly fixed it and it worked fine for a couple of weeks to a month?. The 3rd. time they said that the computer read that there was nothing wrong. This will be the fourth time bringing it back. The part cost $170 and we have a $100 deductible on our warranty. Which means we paid $200 dollars so far for a $170 part that's not fix. I believe there's more to the problem other than the sensor, sounds more like a computer clinch to me, that they're trying to hide. All they say is that their hands are tied and just look at each other and shrugged their shoulders. Very frustrating that you get no respect at Antoninos, after you buy a car there So p[ease stay away. . More

Jose is a Superstar! I purchased a pre-owned vehicle from Antonino Acura and received a great experience all due to my salesperson Jose! Jose did not rush me into a decisi I purchased a pre-owned vehicle from Antonino Acura and received a great experience all due to my salesperson Jose! Jose did not rush me into a decision and let me check out every aspect of the vehicle prior to making a decision. During negotiation Jose was honest and straightforward. Anyone looking to purchase a vehicle should ask for Jose! More

Who says customer service isn't everything? My wife owns a Lexes and I own an Acura MDX. We often compare features between the two cars. We both enjoy what we drive. Driving is only one part o My wife owns a Lexes and I own an Acura MDX. We often compare features between the two cars. We both enjoy what we drive. Driving is only one part of owning a car. Customer Service or Excellent Customer Service is another important component of car ownership and maintenance. Excellent customer service goes beyond polite staff. At Antonino Acura excellent customer service covers many different areas including safety, security and preventative maintenance as well. Nobody wants to break down in the middle of nowhere so preventative maintenance is very important. Safety is always another concern not only for myself but for my family. Antonino Acura is always on top of any safety or recall notices from Acura and keeps me informed. I have had warranty work performed in the same friendly courteous manner as normal repairs. The service staff at Antonino Acura are always looking out for my welfare and safety which I appreciate. I also appreciate their complimentary wash and vacuum with service. More

Recent service visit The entire process was easy and straight forward. I'm always greeted with a smile. The service reps are always a pleasure to deal with. I've never had The entire process was easy and straight forward. I'm always greeted with a smile. The service reps are always a pleasure to deal with. I've never had a bad experience. This is why I continue to have my vehicle serviced at Antonio's. More

I needed my wife's 2007 Buick serviced, Although her car is a Buick, Antonino's service dept. said bring it in and we will take care of it for you. The repairs were labor intensive but they Although her car is a Buick, Antonino's service dept. said bring it in and we will take care of it for you. The repairs were labor intensive but they gave me a break on the price. The work was done on time and to my wife's approval. I will continue to call Antonino Acura first for auto servicing. I will recomend them to my friends. Thank you for your continued great service. More

Detailing Antonino's was able to set up a timely appointment. They took my vehicle in at the appointed time, provided me a ride home, and called when the work w Antonino's was able to set up a timely appointment. They took my vehicle in at the appointed time, provided me a ride home, and called when the work was completed. They did an excellent job, in a timely fashion, provided transportation, and were very considerate and professional. I would highly recommend them for any service reguirements your car might need. More

Replacement of transmission in my car. Your employees were very understanding and courteous to me. They were also very patient. They are very knowledgeable. They worked with me in every way Your employees were very understanding and courteous to me. They were also very patient. They are very knowledgeable. They worked with me in every way possible. I am pleased with your service department. Thank you More

So easy! I called Antonino for service on my Acura ILX -- and it was so easy! I got an immediate appointment, friendly service, and the car was done earlier t I called Antonino for service on my Acura ILX -- and it was so easy! I got an immediate appointment, friendly service, and the car was done earlier than promised! More

Great Service The staff went out of their way to help me. They made the sale easy, brought the car to me and responded to my questions. Found quick solutions for me The staff went out of their way to help me. They made the sale easy, brought the car to me and responded to my questions. Found quick solutions for me More