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Antonino Acura

Groton, CT

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155 Reviews

340 Gold Star Hwy

Groton, CT

06340

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Showing 155 reviews

January 26, 2011

Mike in service was great. very informative. Martin in sales allowed me to drive an mdx that we will be looking at in the future. Both men are assets in this dealership. I had the mdx all day and got a More

by rosafab5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (service), Martin (sales)
January 24, 2011

Service team at Antonino was professional, courteous, and very accomodating. The sales team was also very helpful by providing pricing information about specific vehicles currently in stock and ready for de More

by aaron125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fedikovich, Sean Sutton and Marvin Peterson
September 07, 2010

I called for Lexus IS 250 of 2006. The guy whose name was Coby, started pretending he is a polite guy. But when I asked him detailed questions about the car and started negotiating on price and told him that More

by masili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Coby
April 24, 2007

Forced VIN etching on you, even though it's not required, didn't even ask if you wanted it. Plays games with refundable deposits - makes it hard to get money back if you change your mind, even if you didn More

by mikeas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Schaffrick
Nov 23, 2010 -

Antonino Acura responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

March 04, 2005

Tha car was great, the dealership was anything but. They nickle and dime the deal to death trying to milk a few more dollars out of you. The salesperson isn't empowered to deal. All decisions are pushed u More

by jerogers0414
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
BJ (Salesman)
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