Antonino Acura

Purchased a used car from Antonino Acura in Groton, CT in 12/11. I usually hate the car buying experience, but this one was different. Everyone was very nice to me and my family. I have a two year old who 12/11. I usually hate the car buying experience, but this one was different. Everyone was very nice to me and my family. I have a two year old who was running about the showroom, jumping in and out of cars, and I felt comfortable not pressured. I got a great deal on the car, and between Steve, Ryan and Peter I felt like a long time prime customer. Any promises made were kept and I could not be happier with the experience of the sales and service departments at Antonino Acura. They promote their dealership as one that provides great service, and they delivered that to this customer. I would not hesitate in recommending this dealership to anyone, Acura owners or those looking to purchase a used car. Thanks to all. More

Superior, professional service rendered on time and below budget.I had a problem also with my telephone directory uploading. It was fixed within 2 minutes. budget.I had a problem also with my telephone directory uploading. It was fixed within 2 minutes. More

very accomodating including a lender clean car called very accomodating including a lender clean car called me at work to let me know the brake needed relining. they were able to do it that same day sav very accomodating including a lender clean car called me at work to let me know the brake needed relining. they were able to do it that same day saving me another trip More

The GM made a very good decision. This was a situation that could have become nasty-there was confusion re warantee coverage. Lesson for all: a better explanation of what policy covers what, and what is that could have become nasty-there was confusion re warantee coverage. Lesson for all: a better explanation of what policy covers what, and what is not covered would be great. I have Acura coveraage and a private wrap coverage. Service deot was great, as always. Great vehicle, our 3d Acura. B French More

A very friendly service staff who completed the job in the time quoted. The waiting room is nicely done with a TV and Keurig coffee maker. the time quoted. The waiting room is nicely done with a TV and Keurig coffee maker. More

I went in for an oil change and then B12 came on which is just some of the filters, rotate tires etc..routine things. I had a coupon printed off my computer that you sent, oil change was 19.99..I was carved just some of the filters, rotate tires etc..routine things. I had a coupon printed off my computer that you sent, oil change was 19.99..I was carved 75.45, I was told 10% off would be better than my coupon? Your math is off. I feel that I was taken a bit of advantage of as they never really explained this bill. $253.18 is a bit excessive. More

The sale of the coverage on service was mirepresented to me when Ii bought the MDX, therefore the price charged was a shock. This raises a question on the intergrity of the Sales and Finacial representative me when Ii bought the MDX, therefore the price charged was a shock. This raises a question on the intergrity of the Sales and Finacial representatives, looking to make a comission and not fairly communicate with the customer. very disappointing More

Courtesy; good advises; patience; nice works and the services for money. I'll be highly recommending this dealer to friends and coworkers, keep up with it. services for money. I'll be highly recommending this dealer to friends and coworkers, keep up with it. More

Purchased used vehicle for commuting purposes. Did I expect new vehicle service, no, but did I expect to replace a plate light and a front parking light the night after I got the vehicle home, no. Did expect new vehicle service, no, but did I expect to replace a plate light and a front parking light the night after I got the vehicle home, no. Did I expect the vehicle to be detailed, inside and out, when I picked the car up as was requested, obviously, was it, not in the least bit. Did I expect to have to stop and get gas just so I get could home from the dealership, no. Did I plan on having to register the vehicle myself after I was told on Tuesday it would be done for me, only to find out Wednesday night when I arrived to pick the vehicle up that if I wanted to come back to get the vehicle on Friday, you 'might' be able to get it done, no. I considered myself generous in my survey answers. More

I owned an Accura and had great service at this dealership. When I retired my wife an I regrettfuly sold the Accura and only use her Honda Odyssey. After taking the Honday to local Honda dealer t dealership. When I retired my wife an I regrettfuly sold the Accura and only use her Honda Odyssey. After taking the Honday to local Honda dealer three times for the same problem, I took the HOnda to this dealership. The problem was fixed immediately. They explain the necessary service and the problem has always been fixed. The staff is courteous and very helpful. I would recommend them to any one. More