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Antioch Toyota - Service Center

Antioch, CA

4.6
53 Reviews

53 Reviews of Antioch Toyota - Service Center

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July 04, 2019

Tanya Kimes our salesperson was great. She answered our questions thoroughly and truthfully. She is the main reason we bought a new Camry that day. We were onl More

by Happy Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Kimes, Giovanni, finance manager
February 04, 2017

David Sanchez, Serice Advisor Excellent David always goes out of his way to provide excellent service. Prior to the 70K service, I had my windshield replaced at your shop by a third party. More

by rkorns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sanchez Service Advisor
Mar 13, 2017 -

Antioch Toyota responded

Thank you for your thoughtful review. Customer satisfaction is our top priority and we are always interested in hearing our customer's thoughts in an effort to continue to provide the experience our customers have come to expect. We hope you are enjoying your new Vehicle. Welcome to the Toyota family.

December 22, 2016

Bad customer service and rude service manager Take your car to a different dealer . Antioch Toyota need to be shut down. they need a new leader and someone to teach them how to service there cust More

by Anand Persaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Bailey the service a manager " he is the worst service manager"
Dec 23, 2016 -

Antioch Toyota responded

Thank you for speaking to me yesterday about this issue. Here at Antioch Toyota we take our customer service, and the care of our customer's vehicles, very seriously. I will reach out again after I review your concern with our service department. Of course, you can contact me at 925-755-2260 or at customerrelations@antiochtoyota.com at your convenience also. Regards, Pamela Graupe Customer Relations Manager Antioch Toyota 925-755-2260 (direct) 925-778-4800 (main) 925-756-6361 (fax) customerrelations@antiochtoyota.com

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