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Antioch Nissan

Antioch, CA

4.8
82 Reviews
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1831 Auto Center Dr

Antioch, CA

94509

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Showing 82 reviews

September 12, 2023

The service and communication were great. I look forward to bringing my vehicle here in the future. More

by U_LOVETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Antioch Nissan responded

Hi U_lovett! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2023

Service was excellent, on time and done right. Juan was courteous and competent and available. More

by Jhurleycfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan service dept
Sep 19, 2023 -

Antioch Nissan responded

Hi Jhurleycfo, we are very happy to have provided you with such a positive experience! We hope to see you soon!

September 11, 2023

Juan was amazing, thank you so much for servicing my Nissan Rogue SL 2018! Looking forward to my next service More

by Avila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ambriz
Sep 20, 2023 -

Antioch Nissan responded

Avila, thank you for your kind review; we are happy to pass along your comments to the team here at Antioch Nissan! We can't wait to see you again, have a great day.

September 10, 2023

Excellent customer service, friendly and courteous. Waiting area was clean and had vending machine. Plenty of seating available. More

by bwkyee1341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Alcayaga
Sep 20, 2023 -

Antioch Nissan responded

Bwkyee1341, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2023

I bought my car there back in 2013 years. Your service has always been great. Keep up the good work. More

by BERNARDMILLER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 19, 2023 -

Antioch Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 05, 2023

Been a customer for 12yrs. This was the first negative experience that I have had with them. That being said I will be back. More

by kenwilliams13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaun
Sep 19, 2023 -

Antioch Nissan responded

Kenwilliams13, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to our Customer Relations Manager, Cassie at (925) 755-2600 to discuss this further. Thank you and have a wonderful day.

September 02, 2023

service on my nissan was good, the price,s I paid were the cost of a nwe vehical, butn i,m happy the sals people are vicious More

by TUBAKOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Veasley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Antioch Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are happy to pass along your comments to the team here at Antioch Nissan!

September 01, 2023

Eric was right on point with everything discussed with our vehicle. Eric will definitely be our 'go to' service advisor! More

by KIRKKRAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez
Sep 19, 2023 -

Antioch Nissan responded

Kirkkrause, thank you for your kind review; we are happy to pass along your comments to the team here at Antioch Nissan! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2023

Excellent customer service, reliable, dependable, prompt, good advice, reasonable price for the service and I am satisfied customer. More

by lizareyes825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez
August 28, 2023

Eric was very kind and knowledgeable. He kept us informed by phone of costs and when our car was ready for pickup. Very pleasant, smooth transaction. More

by REMOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service Dept.
Sep 19, 2023 -

Antioch Nissan responded

Hi Remoy, we are very happy to have provided you with such a positive experience!

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