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Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.5
584 Reviews

584 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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September 30, 2024

The service at Antioch CDJR is excellent! They always take care of my vehicle’s needs. More

by kevinwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Skaronea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Netzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Steve went above and beyond both internally and with an external warranty provider to assist. More

by shannon.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

3 wheels were never torqued properly. Causing the left front wheel to almost come off. The 2 rear wheels were also loose. Antioch Dodge put the life of my family and the families around m More

by jbejajr
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
STEVE DUBLIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Polizzi
September 14, 2024

Was not truthful about the service intervals for our vehicle and also didn't verify the work performed was done so properly More

by cdent23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sahid Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Antioch Chrysler Dodge Jeep RAM responded

Hi my name is Mike Smiley I'm the General Manager at Antioch CRJR and I want to personally thank you for taking time to share your experience here at our dealership, please reach out to me at 779-324-1966 that's my direct line and I would like to see where the disconnect is and make sure that you are 100% completely satisfied, I want to make sure that for anything I would love to assist you for all of your vehicle needs in the future.

September 14, 2024

It was a great experience working with Chris. He did a fantastic job. I would definitely send my friends and family to him More

by joedouglas1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Patterson
September 14, 2024

Frustrating issue with 2022 Grand Cherokee radio. Has not been working for 6+ weeks. Just got a loaner this past week. Somehow locked keys inside the loaner today. Help for getting the extra key fob More

by kwessberg
Recommend Dealer
No
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Steve always treats me right. If there's something that needs to be serviced, I know that it probably should be taken care of, versus just going by the recommended service. Ste More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Antioch Chrysler Dodge Jeep RAM responded

Hi Dan, my name is Mike Smiley I'm the General Manager at Antioch CDJR and I would like to personally thank you for taking time to share your experience here at Antioch CDJR, please don't hesitate to reach out to me for all of your vehicle needs in the future.

September 11, 2024

Great service. Great people Steve was fantastic to work with Did a nice job explaining everything he More

by m.santagata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

They diagnosed the issue. Listened to what my concerns were. Kept me from buying a battery I didn’t need. More

by Chris Devore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

My experience was as it should be. Better communication would help customer relations the difference between 4 & 5 stars More

by grosvenorja66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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