Antioch Chrysler Dodge Jeep Ram - Service Center
Antioch, IL
566 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center
Terrible customer service. Went to dealership I purchased vehicle from, they would not help me get a key in an emergency. Stay away from this dealer. Terrible customer service Went to dealership I purchased vehicle from, they would not help me get a key in an emergency. Stay away from this dealer. Terrible customer service would not do anything to help. Would never visit this dealer again. Would never purchase another vehicle from this dealer. Would not have ny service performed there either. More
Shady service department Brought my 2014 town n country 2 months ago no power steering, no power while the car is driving just cut out. The technicians could not figure out Brought my 2014 town n country 2 months ago no power steering, no power while the car is driving just cut out. The technicians could not figure out what it was they had the contact Chrysler engineers the engineers said they figured out the problem within a month and a 1/2 2 months Van start acting up again SAME ENGINE CODE AS LAST TIME we brought it back in and they said it was because of the battery cables being corroded if that was the case they would a been corroded 2 months ago and then they said they were loose the last personal work on my Van was the Dodge technician and you have to disconnect the battery before you start working on it and he should a notice to cables were bad and if they are loose the tech didn't tighten them down now they're just trying to con more book time out of me. WHEN WE BROUGHT IT IN 2 MONTHS AGO IT WAS UNDER WARRANTY NOW ITS NOT. THATS WHY THE CABLES ARE BAD NOW AND NOT BACK THEN More
Experience Andres is awesome he was very professional and friendly, really helped me a lot and I’ll be back to buy another one for my son. Andres is awesome he was very professional and friendly, really helped me a lot and I’ll be back to buy another one for my son. More
Horrible!!!!!! THIS PLACE IS THE DEFINITION OF CORRUPTION. I WOULD GIVE NO STARS IF IT WAS AN OPTION. THEY TRY TO GIVE YOU THE MOST HORRIBLE DEAL. THE FINANCE GUY MO THIS PLACE IS THE DEFINITION OF CORRUPTION. I WOULD GIVE NO STARS IF IT WAS AN OPTION. THEY TRY TO GIVE YOU THE MOST HORRIBLE DEAL. THE FINANCE GUY MOISES IS SHADY AND FULL OF IT. HE IS THE REASON THIS DEALERSHIP LOST MY SALE. I DON'T REGRET RETURNING THE CAR THAT WAS GIVEN TO ME WITH MALICIOUS INTENT. HE WASN'T JUST CORRUPT HE WAS A DISGRACE FOR ALL HISPANICS. INSTEAD OF HELPING HIS PEOPLE. HE FILLS THEM WITH LIES AND DECEIT. DON'T LET THESE PEOPLE FOOL YOU. THEY OFFER YOU SOMETHING AND WHEN IT COMES DOWN TO SIGNING NOTHING IS AS SAID. IF YOU PURCHASED A CAR DON'T HESITATE IN RETURNING IT WITHIN THE SAME WEEK. I DID IT YESTERDAY BECAUSE THEY WANTED US TO LIE AND WE WEREN'T GONNA HAVE IT!!! I WISH I WOULD HAVE READ ALL THESE BAD REVIEWS MYSELF BEFORE EVER STEPPING FOOT HERE!! NEXT STOP, BBB!! THIS PLACE IS A SCAM!!! More
Service Department was great TJ was Awesome Service Department was great. TJ is awsome. Came in for an oil change and have a couple of recalls done. Made sure i had a car to drive while mine was Service Department was great. TJ is awsome. Came in for an oil change and have a couple of recalls done. Made sure i had a car to drive while mine was there. I normally do my own work but they were so super i will just bring it there More
Help with my tires Stopped in because one of my tires was low, and I couldn't find an air pump at any gas stations. John was totally welcoming and helpful. I was in and Stopped in because one of my tires was low, and I couldn't find an air pump at any gas stations. John was totally welcoming and helpful. I was in and out in no time. More
Service The service department here at Antioch dodge is awesome, they are a professional and very easy to work with, so good to see John Andrade back in servi The service department here at Antioch dodge is awesome, they are a professional and very easy to work with, so good to see John Andrade back in service, this guy knows his stuff !!! If you need service come in and see these guys 😁😁😁😁 More
Best repair shop I have seen Very professional and thorough. TJ Burke took great care of us from start to finish. Would highly recommend and we will definitely return next time w Very professional and thorough. TJ Burke took great care of us from start to finish. Would highly recommend and we will definitely return next time we need repairs. More
A very pleasant place to do business The people here were all so professional and polite. I was greeted by a gentleman named TJ Burke who assisted me through the entire process. He took c The people here were all so professional and polite. I was greeted by a gentleman named TJ Burke who assisted me through the entire process. He took care of my vehicle's maintenance perfectly, got me out on time and even let me know what services I should plan for on my next visit. Job well done. More
A-1 Service from Day-1 Everyone from Kevin (who sold me my car) to Johnny Andrade (assistant service manager) has always delivered outstanding service no matter what the rea Everyone from Kevin (who sold me my car) to Johnny Andrade (assistant service manager) has always delivered outstanding service no matter what the reason for my visit. Never rushed and they genuinely take the time to listen and understand my concerns as a valued customer and explain everything so no matter what I leave happy after every visit and still very happy with my vehicle purchase! More