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Antioch Chrysler Dodge Jeep Ram - Service Center
Antioch, IL
566 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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566 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center
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October 17, 2024
Not to customer friendly had issues with a vehicle that I purchased the same day and it seems like the sales rep was only concerned about the sale Vehicle was purchased on Thursday by the next day. The check purchased the same day and it seems like the sales rep was only concerned about the sale Vehicle was purchased on Thursday by the next day. The check engine light was on the brakes were squeaking took it back to the dealership and they told me there was no problem with the vehicle check engine light is still on and when I called it seemed like the people that I talk to had an attitude because of my issues. More
by MRSMAYS2
Verified Customer
October 16, 2024
Saheed is amazing! He is extremely professional and thorough. He takes time to explain the service you need. He is so helpful. He is extremely professional and thorough. He takes time to explain the service you need. He is so helpful. More
by dlpeluso
Employees Worked With
October 15, 2024
I received great care from all the staff from service to checking out. They are a great dealership. checking out. They are a great dealership. More
by mini406@cs.com
October 15, 2024
Excellent service as always. Everything was explained thoroughly, including the price and approximate wait time. The work was done quickly and my jeep was spotless when I got Everything was explained thoroughly, including the price and approximate wait time. The work was done quickly and my jeep was spotless when I got in. Antioch is the only dealer service shop in the area that I actually trust. Thanks! More
by robz1967
October 14, 2024
October 11, 2024
Friendly service and quick service didn’t have to wait for update on vehicle. Thank you for update on vehicle. Thank you More
by lssikoral
Employees Worked With
October 08, 2024
Staff was welcoming and the environment was nice. They helped me understand the need of my car. They helped me understand the need of my car. More
by crtate1008
Employees Worked With
October 05, 2024
Even though our part warranty exceeded the expiration date by less than a month, they refused to provide any discount. Then we had to take the truck back in the next day as the ASE “certified” mechanic date by less than a month, they refused to provide any discount. Then we had to take the truck back in the next day as the ASE “certified” mechanic forgot to connect a hose underneath. Tried to say it came loose on its own yet this connection cannot come undone by itself. We asked for a discount this time with the GM and were refused. We bought the truck from Antioch, had the first fuel pump replaced by them and the second fuel pump. No customer appreciation at all. We will NOT be returning to them in the future. We have already told our friends and family and will also post on all social media. Remember - an unhappy customer tells at least 100 people. More
by Debbi.storczer
October 03, 2024
Sahid was very profetional explained everything with detail even told me what i would be needing in the future and took care of us in a timely fashon. detail even told me what i would be needing in the future and took care of us in a timely fashon. More
by jessierpadilla
Employees Worked With
October 03, 2024
Repairs done well same day. Auxiliary battery seemed expensive. Acknowledging me when I first arrived while associate was on phone would have been even better, but he was help Auxiliary battery seemed expensive. Acknowledging me when I first arrived while associate was on phone would have been even better, but he was helpful. More
by dlgdew
Employees Worked With
