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Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.5
586 Reviews

586 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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August 26, 2023

Great customer service and support. Friendly staff And communication every one was kind and able assist me More

by Braceroangel531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee McCoy
August 26, 2023

Antioch Jeep is the best around. The service department cares about their customers. I highly recommend them More

by Newtruckowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Passarelli
August 25, 2023

Always makes us feel like family! Service is quick and easy to get an appointment. More

by Ahuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kip Heiland
August 25, 2023

Service department went above and beyond to assist in resolve a replacement radio/navigation unit. Really appreciate the team's assistance in resolving the matter. More

by fanders0
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

They are always friendly and service my car in a timely manner. They always wash my car More

by stitchingbysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Service was done on schedule in a good amount of time. Was disappointed that all 4 tires were inflated to 39 psi... way above standard More

by thoffelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Sahid was swift and had a sense of urgency which I appreciated! I’ve worked with him previously for a warranty claim and he treated it with great priority. I ditched Wickstrom CDJR for Antioch CDJ More

by bibarr16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (Service)
August 22, 2023

I left vehicle with dealer and they said that they were booked until the follow week, my service rep Steve said he would talk to the manager to see if he could get my car in sooner. The dealer had a coupl More

by Criley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
August 22, 2023

Very friendly and courteous kept me informed as to how my repairs were progressing and what it would o More

by bschab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
August 21, 2023

They had our vehicle for four weeks and could find the source of the printing. They then charged us a diagnostic fee for a possible fix they had zero trust in actually resolving the problem. More

by Dissatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sahid Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Antioch Chrysler Dodge Jeep RAM responded

It looks like you have the wrong dealership. We are Antioch, California Chrysler Jeep Dodge Ram. You may have been referring to Antioch, Illinois Chrysler Jeep Dodge Ram. If you have any questions or concerns, please feel free to contact us at 925-756-6360

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