Antioch Chrysler Dodge Jeep Ram - Service Center

Frank in service was great. The diesel tech? Incompetent to say the least. I was left high and dry with a truck that doesn’t start. And after collecting their 4k dollar bill, i The diesel tech? Incompetent to say the least. I was left high and dry with a truck that doesn’t start. And after collecting their 4k dollar bill, i was told they do not have the knowhow to fix my problem. Not to mention, the tech forgot to re install my auxiliary fan, and did not take ownership when question. So now, I’m stuck with a fan that needs to be replaced, and truck that still hard starts/no starts. No better off than i was nearly a month ago, 4k in the hole, and a new CP3 that did not need to be replaced. Really unfortunate for a Dodge dealership! More

I wasn’t happy I had to come back 3 times for the same thing. The second time I asked if this doesn’t work the what? I was told this was the problem and it would be resolved. Less than two weeks and over$ thing. The second time I asked if this doesn’t work the what? I was told this was the problem and it would be resolved. Less than two weeks and over$2000 later I was back. Hopefully third time is the charm. More

Unethical and untrustworthy. Took vehicle to Palmen in Kenosha the next day and had warranty work completed under my maxicare plan. I brought my vehicle into Antioch for a Took vehicle to Palmen in Kenosha the next day and had warranty work completed under my maxicare plan. I brought my vehicle into Antioch for a warranty issue that I clearly stated and Frank took it upon himself to go through my vehicle looking for other work and tried to care me a couple hundred for diagnostics that I did not authorize. Will never return to this dealership. More

Fast service, was in and out in a timely manner. They def helped me out . They def helped me out . More

Frank was excellent in scheduling my appointment when I needed it. When I arrived, he was friendly and attentive. He kept me informed on the status of my vehicle while I was there and even offered me water needed it. When I arrived, he was friendly and attentive. He kept me informed on the status of my vehicle while I was there and even offered me water and an office to sit in so I could get some personal things done. I wish I could get that kind of service everywhere I go. More

My first experience and it was a great experience. Timely and efficient and a nice facility Timely and efficient and a nice facility More

No problem with warranty repair, quick turn-around and they kept me updated since a part needed to be ordered. they kept me updated since a part needed to be ordered. More

It has an awesome service department always willing to squeeze you in last minute Can’t say enough about them squeeze you in last minute Can’t say enough about them More

Easy to schedule, frendly service and parts department, technicians were very knowledgeable and very helpful technicians were very knowledgeable and very helpful More

I have had consistent excellent service for our Ram by CDJR Antioch- this visit rose to the same level. Sahid was great to work with- very personable, knowledgeable & attentive with keeping me updated on CDJR Antioch- this visit rose to the same level. Sahid was great to work with- very personable, knowledgeable & attentive with keeping me updated on the progress during my appointment. My truck was returned to me complete with an exterior car wash. More