Back

Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.5
566 Reviews

566 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

Sort by
January 18, 2024

Always friendly, fast service. This is where I purchased my jeep and it’s the only place I take it for Maintenance or service. More

by Dlfgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Netzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Advisor was dismissive (and I purchsed my vehiclefrom them recently), I was low on oil and they didn't even tell me at time of oil change. Most places top of fluids and air up tires they did nothing not More

by workingmom14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Antioch Chrysler Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. If you can please contact me directly I will do everything in my power to help you. Volkan Bulakbasi General Sales Manager 847-395-0200

January 17, 2024

Very efficient and fast. Friendly and courteous. The sitting area could use an update in furniture. More

by rdenap3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They did what they said they were going to do. They were very helpful with my warranty. They understood my problem they took care of it. No hidden fees no extras answer the phone and they even ret More

by williamstuparits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Always easy to schedule service and Steve has been wonderful taking care of my vehicle. More

by kathytrusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Steven always goes above and beyond for my vehicle. He is very polite and professional. Always taking care of his customers . More

by Nichole.mwett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

The staff here are very knowlegable and friendly. The service department is quick and solved my problem. More

by Pauly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I haven’t gone to this dealer for a couple years to get my oil oil changed on my jeep Wrangler. Never had a problem there until recent. I purchased an oil package from another dealer because I was never of More

by ffaamasino193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sahid Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Steve was very professional and everything went smoothly. I would recommend this dealership as I have purchased and serviced my vehicles there in the past. More

by troybuck4648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Frank and the entire staff are welcoming, polite and always address my issues in a professional and timely manner. More

by kweeks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Netzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
20
...