Antioch Chrysler Dodge Jeep Ram - Service Center
Antioch, IL
584 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center
Sahid was professional and informative regarding the details of the service. The dealership was efficient and completed the job in less than the time I was quoted. details of the service. The dealership was efficient and completed the job in less than the time I was quoted. More
I live in Indiana, and was visiting family, when I noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me a new radiator and kept my car overnight. (Steve knew I was suppose to return home the following day). The following morning the team worked on my repairs asap and Steven promised it would be fixed by 5pm. The team worked fast and efficiently and Steve kept me apprised of the repairs. I called him several times, he treated me with kindness and understanding each time. I really appreciate that Steve knew urgency of the repairs, and got things done! 👍 More
I scheduled service a week in advance to have tires replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. H replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. Had the day off from work and had to find a ride when they couldn't get them installed the first day. They didn't even clean the lubricant of my rims that they used to install the tires. More
After service “completed” I had to go back and have additional steps done to rectify the service issue. additional steps done to rectify the service issue. More
Great customer service . Felt welcomed since the moment I arrived service was fast highly recommend this place Felt welcomed since the moment I arrived service was fast highly recommend this place More
Thank you for getting me in so quickly. And a big thank you to Frank for his quality customer service! And a big thank you to Frank for his quality customer service! More
This was my first time back in nearly 10 years after a bad experience. Service was much better this time. I’ll consider coming back again. But I still hesitate because of an excessive estimate I received bad experience. Service was much better this time. I’ll consider coming back again. But I still hesitate because of an excessive estimate I received recently for changing fuel filters. I’m recalling it was about $380 to unscrew and replace two easily accessible filters. More
After receiving two phone calls and text messages I asked to have my number removed because I am actually not a client and apparently they still have my number because I'm getting the second survey in a row to have my number removed because I am actually not a client and apparently they still have my number because I'm getting the second survey in a row so even though I'm not a client I would choose not to be a client because you don't listen to your customers More
I’ve been a customer for sales and service for 20 years. Exceeding all expectations each and every time. A++++ Exceeding all expectations each and every time. A++++ More
The team did a fantastic job. Quick ; polite & great communication with great service. Thank you Quick ; polite & great communication with great service. Thank you More