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Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.5
566 Reviews

566 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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March 10, 2024

Great people to work with. In sales and service I would definitely recommend to all my friends and family! More

by zamorano_hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Very efficient and friendly I was greeted quickly and pleasantly. Staff kept me informed of the status of the service. Service was completed quickly. More

by jimmc
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sahid Sanchez
March 08, 2024

Diagnosed problem and fixed it right in a timely manner. They were very nice to work with. More

by davehawk18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Raszkowski
March 07, 2024

Over the top service. I have been to numerous dealerships in the past several years. Frank outshines everyone I have had contact with. Don't ever let him leave. Thanks Fra More

by inspector6363
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Raszkowski
March 06, 2024

First time experience was great. Sahid got me in quickly as my car was dead, explained the issue and cost, kept me informed and followed up on another future repair. More

by joejava79
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sahid Sanchez
March 02, 2024

Efficient, saved me money and did a fine job on my jeep. Service writers were pleasant and communicated well. More

by mandmpooh
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE DUBLIN
March 02, 2024

They were very helpful and nice Like always, they are extremely helpful and nice Like always, each service tech is extremely helpful and nice More

by Cassandra DeRohan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sahid Sanchez
March 02, 2024

Very professional and knowledgeable The front dest gentleman and a mechanic were very professional and knowledgeable of the vehicle I brought in More

by wfish1985
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE DUBLIN
March 01, 2024

Very good service and customer service. Staff was very helpful and answered any questions I had. More

by jjbulava
Recommend Dealer
Yes
Employees Worked With
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Raszkowski
February 29, 2024

I had my vehicle in for service at your shop last fall to replace my wheel bearings which come as hub assemblies and also had an oil change. With in 2 weeks of my visit, the service all wheel drive light ca More

by wohlf_man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever JT referred me to , JT Thomas
Mar 28, 2024 -

Antioch Chrysler Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. If you can please contact me directly I will do everything in my power to help you. Volkan Bulakbasi General Sales Manager 847-395-0200

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