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Antioch Chrysler Dodge Jeep Ram - Service Center

Antioch, IL

4.5
566 Reviews

566 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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April 26, 2024

The work scheduled was done as requested. Excellent customer service during the process with smooth entry and exit. More

by ilcups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Netzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Gary in the service department is the Best! He takes great care of my Jeep. More

by Debmor2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Nice to take your vehicle and to a place for a regular oil change and tire rotation, and not be told a million things are wrong. So far I feel that I can trust this dealership with my vehicle and being ho More

by Kim Schmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Enjoyed the process and the professionalism of my service advisor. Everything was easy and comfortable. More

by norvelln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

This is the best dealership that I have ever dealt with, they are always on point and on time More

by killerclassics119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Skaronea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Netzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Larson , Angelo Passarelli
April 20, 2024

Steve was great. He explained everything and was able to get the part in one day. More

by npnjter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Unfortunately our request for a specific technician to work on our Durango was not honored nor communicated. Also work was completed before a phone call was ever even made with what diagnosis was More

by annsteinbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

It was nice to be able to speak with the service writer! That’s all I can say. More

by hocin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

The buying process two weeks ago was probably one of the easiest I’ve ever done and so far the service department has been more than helpful. I would recommend your dealership. More

by mktcservices63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE DUBLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

My service was more than quoted. I received a email from the service department listing prices for the possible services available. My charges were 35.00 higher for the oil change an More

by sandy727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sahid Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Antioch Chrysler Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. If you can please contact me directly I will do everything in my power to help you.

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