Antioch Chrysler Dodge Jeep RAM

Antioch provides horrible service So here is now my third update LESS THAN a month in financing a 30k car I bought from this dealership and have had nothing but issues from day 1. Yes So here is now my third update LESS THAN a month in financing a 30k car I bought from this dealership and have had nothing but issues from day 1. Yes they went back and fixed the mistake THEY MADE, I appreciated that hence why I gave them a better review. No it is SEVEN days before I am supposed to make my first car payment and CANNOT. Vlad could not take the time in financing to make sure mine AND my fathers last name was spelled correctly so now I can not even get in contact with the loan company until I clear up the potential "fraud" This ON TOP of getting over 15 letters in the mail of denial BECAUSE THEY COULDNT LOCATE OUR NAMES AND WERE TAKING IT AS FRAUD. I can not even finance a napkin at the time because of how many times my credit was ran. I will further be reviewing this place on dealer sites so no consumer has to deal with the nightmare I have been put through. I will be taking my BBB case to the full extent. I called last night and talked to the manager Tony AGAIN. Was told I would have a call back at 9 this morning and again NOTHING. BUYER BEWARE ------------------------------------------------------------------------------------------ I purchased a used vehicle and was satisfied with my service given after working deeper with some employees. There was some rough patches at first but I am happy to rate them now. They compensated for any mistake made on their end which is why I no longer rate them at a 1. Hoping the dealership continues to grow on me and I can continue to give them my business as a consumer. Thank you again to Tom for making sure that any confusion was cleared up. --------------------------------------------------------------------------------------------- I purchased a vehicle less than 2 weeks ago and have dealt with nothing but issues since I started filling out paperwork. I was trading in my Jeep, payments were around 200 and I wanted to get around 300. At one point I SIGNED A PAPER that said I would sign and drive ONLY if payments were max 350. It was around 5:15pm when I signed that paper... At 8:35 we finally made it to the finance room where he shows me 389 WITHOUT GAP.... I almost lost my cool, I asked for my jeep keys back and that is when he ran to the front desk and talked to Tony. Tony told him he would tint ALL my windows in my new car and my payments would be 378 with GAP. I signed only because he threw in the tinting or I would have walked. So the next day comes and I realize I had forgot my iPass and they still never called to schedule the tinting. First I talked to my sales guy Andrew who searched my car and was unable to find anything. There's 50 dollars gone. Andrew then sends me to Tom who is the after market guy, he answers the phone "WHAT" I knew it was going to just get worse from this point. Basically Tom has to ask this person and this person has to ask this person because no one knows anything. I get scheduled for that Saturday. After having to call back 4 more times and ask.So Saturday comes; mind you I think I am getting all my windows done. I pull in the dealership and the tint guy walks up and says "Youre here for the two front windows?" I said "No sir, all including the windsheild strip" he replies " too bad, go see Tom then, goodbye" grabs my keys and drove into the garage. I went inside and talked to Tom who directed me to Tony who then talked to Tom and was supposed to tint all my windows. Pick up my Journey and TWO windows are tinted. Now my front two darker than the rest. Tom apologizes says its in his hands and he will call Monday to schedule the rest. No call on Monday. I call talk to Tony, Tom calls" I dont know why you start so much drama, 10am Saturday you got it." Hangs up. More

Great sales department Have done business with Dan Burdett before and would highly recommend him to anyone looking for a great deal on a car or truck! Thanks! Have done business with Dan Burdett before and would highly recommend him to anyone looking for a great deal on a car or truck! Thanks! More

Truck purchase Great experience would recommend to anyone, everyone very friendly worked with us for the best deal. They were me bet pushy or hounding. Gave us great Great experience would recommend to anyone, everyone very friendly worked with us for the best deal. They were me bet pushy or hounding. Gave us great deal on our trade in. Great group of people to work with. More

Major car repairs My car had alot of work to be done it took sometime but it was completed! Chris was great my wife and i were worried about transportation and they wer My car had alot of work to be done it took sometime but it was completed! Chris was great my wife and i were worried about transportation and they were able to provide a rental that made everything smooth from start to finish! Great dealership family orientated they truly care for customers your not just a dollar signs to them! More

Professional experience Had a problem with my Jeep, so I called Antioch Dodge. Explained what was wrong and they got me in right away, set me up with a nice car to use so tha Had a problem with my Jeep, so I called Antioch Dodge. Explained what was wrong and they got me in right away, set me up with a nice car to use so that I would not be inconvenienced and I was in and out in 10 minutes. After completing the diagnosis and fixing the problem. Chris called me the next day to say that I can pick up my Jeep and to come in at my own convenience. Very very professionally handled. I would always recommend Antioch Dodge. More

Great customer Service I have dealt with Dan for many years. I would highly recommend him! He is very knowledgeable when it comes to automobiles. Dan Burdett is a great gu I have dealt with Dan for many years. I would highly recommend him! He is very knowledgeable when it comes to automobiles. Dan Burdett is a great guy! More

Anthony is terrific to work with, thank you! Thanks for all of the information and friendly service. I look forward to working with Anthony on the purchase of my next vehicle, I appreciate makin Thanks for all of the information and friendly service. I look forward to working with Anthony on the purchase of my next vehicle, I appreciate making a well informed decision and Anthony's knowledge has been a great advantage to me in this process! More

Good place to waste time I started off going online looking for a Dodge Ram 1500 found one here at Antioch. Sent an email request to ask if the price of $29,900 was a cash buy I started off going online looking for a Dodge Ram 1500 found one here at Antioch. Sent an email request to ask if the price of $29,900 was a cash buyers price no rebates no jokes or scams or you need to be this or that college grad etc. I was assured by Gina in internet the price was cash buyers price and to come in. I drove an hour to this dealership. I get there and gentleman name Connor helped me. When I started talking with Connor he asked me what I was going to do with my car. I said I would trade it. He asked me how long have you had the car I said 6 months. His response was only 6 months? I said yes I buy and trade a car every 6 months and I've owned over 26 cars. His rude response was " boy that must have done wonders to your credit score". I thought to my self wow you got to be joking I'm here to buy a $29,900 truck and your going to insult me trying to say I have bad credit? I should have walked right than and there. I drove an hour and wanted to see the truck. Connor pulled it up and it had bent exhaust brand new truck. He said he would get it fixed. We started to work numbers I told Connor I wouldn't even pay the internet price. He said no problem I can understand, what if I just beat the heck out of the internet price can I sell you a truck ? I agreed sounded pretty gimmicky but ok. He comes back and say we can do 33,000+taxes and fees. I told him about the price Gina had given me. That's included rebates you can't get. At this time I'm annoyed and frustrated this is the situation I didn't want to go through. Connor and the new car manager came out and talked to me I told them I could buy the truck in Green Bay Wi for 29,900 which I did same exact truck they had for 33,000. The new car manager I think this was his first day on the job. He said to me don't worry about the selling price of the truck just the bottom line price with taxes and fees. Are you crazy? The selling price affects the bottom line price with taxes and fees. I seriously hope they give these guys some tranning and tell them how to work numbers to close the deal so they can spot it today. I won't ever waste my time here again. More

Great service !! Sales staff was knowledgeable, professional, and answered all my questions, I got a great deal on a new Jeep Grand Cherokee! I am extremely happy wit Sales staff was knowledgeable, professional, and answered all my questions, I got a great deal on a new Jeep Grand Cherokee! I am extremely happy with my purchase and would recommend this dealership to my friends and family. More

Very satisfied customer I had a great experience getting my 2008 jeep fixed here. They got me in the same day I called. The service guy Chris was very helpful. Excellent cust I had a great experience getting my 2008 jeep fixed here. They got me in the same day I called. The service guy Chris was very helpful. Excellent customer service !!!! More