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Antelope Valley Chevrolet

Lancaster, CA

4.8
83 Reviews
AV Chevrolet’s dedication to providing hassle-free services to its customers has made them a premier choice in the Lancaster area. We offer more than just sales, our dealership is also equipped to provide our customers with service, repair, accessories, financing options, and many more things. Just use our hours and directions page to locate our dealership to visit us today! We assure you that we will go that extra mile to make sure that you leave our showroom completely satisfied. North Los Angeles County Chevrolet customers can contact our dealership to learn more about us.
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1160 W. Motor Lane

Lancaster, CA

93534

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Showing 83 reviews

July 29, 2021

Crooks, the lot of them. I purchased a Bolt EV with an extended warranty because I was told I could cancel the extended warranty before 60 days and I would be refunded. We spent a lot of back and forth tr More

by Tanner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James, Joaquin
Aug 02, 2021 -

Antelope Valley Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 01, 2021

Our truck has been at this dealer for seven days for repairs and absolutely nothing has been done. Have not heard from the service department in two days. If the truck had not broke down on the freeway More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victoria (Service Writer)
Jul 06, 2021 -

Antelope Valley Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 19, 2021

I went in to sell my 2017 GMC Sierra Crew Cab SLE low mileage and in excellent condition. Customer service was nice but they lowballed the crap out of my truck by $10,000 when a man named Jack came to gi More

by KaiWise
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JACK
Jun 22, 2021 -

Antelope Valley Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Justin Gonzales - General Manager, (877) 385-0885

June 03, 2021

Brought my 2018 Silverado in for what should be warranty issue with transmission problems,got an appointment and vehicle still hasn't been looked at which is going on 2 days now. No word on when it will be More

by allenfude
Recommend Dealer
No
Employees Worked With
Anthony
Jun 07, 2021 -

Antelope Valley Chevrolet responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Roberto Chirinos - Service Manager

May 02, 2021

Wow! I wish I would have read this review prior to making my purchase. This is exactly what happend to me and I was charged a $5k markup in addition to the online price. More

by Got the truck I wanted for an extra $5k
Recommend Dealer
No
Employees Worked With
Francisco
May 04, 2021 -

Antelope Valley Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Justin Gonzales - General Manager, (877) 385-0885

April 14, 2021

If I could give zero stars I would. Non-stop lying from their sales and managers and when you catch them in a lie all they could do is give you a blank stare. Never honor their deals they promote and alway More

by Aflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny, managers
Apr 20, 2021 -

Antelope Valley Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 01, 2021

This place is horrible, they rob people in every way possible. They are disrespectful and will hang the phone up on you when they can't control the sale. Don't do business here. More

by RONEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha, Nina
December 23, 2020

A amazing staff who makes the process of buying a vehicle a breeze everyone is so helpful and takes time to understand what you really. and need the vehicle to do More

by Ksmith6965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nina
October 08, 2020

Worst customer service EVER and a manager will never take your call and the advisors don’t answer questions or Return calls and are extremely rude More

by JAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victoria
February 05, 2020

DO NOT BUY ANYTHING FROM THEM. I went to look at a 2500 truck. I was going to trade in my 2013 1500 that is in perfect shape. They tried offering some ridiculous trade in value. So I left and they continue More

by Sporteenation
Recommend Dealer
No
Employees Worked With
Alfredo
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