Annapolis Subaru

The beginning of many more to come Very easy to work with. Outstanding sales service. Professional yet friendly approach. I look forward to doing business in the very very nea Very easy to work with. Outstanding sales service. Professional yet friendly approach. I look forward to doing business in the very very near future. Great team. More

Purchase of a 2019 Subaru Outback A very positive review of the dealer. This is my third Subaru from Annapolis Subaru. Ed Rucker was particularly helpful in all aspects of the sale. (H A very positive review of the dealer. This is my third Subaru from Annapolis Subaru. Ed Rucker was particularly helpful in all aspects of the sale. (He is knowledgeable, personable and very desirous of making your sales experience really first class.) More

Another great experience at Annapolis Subaru Bought my fourth car from Annapolis Subaru and Ed Rucker today. As expected, the process was simple, stress-free, and professional. Plus I got a gre Bought my fourth car from Annapolis Subaru and Ed Rucker today. As expected, the process was simple, stress-free, and professional. Plus I got a great price on the exact car I wanted. Ed and Joe Tyler put in the extra effort to make sure I could take advantage of a Subaru pricing incentive. Highly recommended. More

Great Experience Buying a New Forester I began the process of buying my new Forester by using Annapolis Subaru's online internet site. The site was very easy to navigate, and I was able to I began the process of buying my new Forester by using Annapolis Subaru's online internet site. The site was very easy to navigate, and I was able to narrow down to the exact car that I wanted. The web site also included steps to start the buying process for the car, and I was able to schedule an appointment to view the car over the web also. The sales associate that I worked with on the day that I bought the car was very knowledgable and friendly. She was able to answer every question that I had and did not make any of them seem inconsequential. I would highly recommend working with her, if you get the chance. More

Always a pleasure We have been buying cars from Ed for years. He greets us warmly and says hello regardless of the reason we're wandering around. He's an honest car sal We have been buying cars from Ed for years. He greets us warmly and says hello regardless of the reason we're wandering around. He's an honest car salesman with a biblical foundation who let's the cars sell themselves. More

Great experience at Annapolis dealership We just had a very good experience with Annapolis Subaru. They worked with us to find the right car (options we wanted) at a price that we felt was e We just had a very good experience with Annapolis Subaru. They worked with us to find the right car (options we wanted) at a price that we felt was excellent - one other dealer we spoke to was not interested in trying to match the price Annapolis gave us and told us to snap it up! They matched our carmax estimate for our trade in. This was the most seamless car purchase we have experienced so far. They were efficient and not hard-sell on things we didn't want/need. Our salesman Ed was friendly, knowledgeable and not hard-sell. It was a good experience. More

Great Service from Brianna Parkin and the Annapolis Crew Purchased a Subaru Forrester today and the crew at Annapolis were fabulous to deal with--in particular, Brianna was an absolute pro! Thanks very much! Purchased a Subaru Forrester today and the crew at Annapolis were fabulous to deal with--in particular, Brianna was an absolute pro! Thanks very much! More

Awesome buying experience with Mr. Jones!!! Ottie Jones is the best! He has such a kind and sincere approach to selling - all blended in with a load of product knowledge. Absolutely the best car Ottie Jones is the best! He has such a kind and sincere approach to selling - all blended in with a load of product knowledge. Absolutely the best car buying experience I have ever had. More

My 6th Subaru I've bought 6 Subaru's and my last 2 from Ottie. Needless to say hes my favorite by far! Hes attentive to my desires in a car and always there to answ I've bought 6 Subaru's and my last 2 from Ottie. Needless to say hes my favorite by far! Hes attentive to my desires in a car and always there to answer a question. His professional demeanor and knowledge of Subarus cant be found at other dealerships and I highly recommend him to anyone looking to purchase a car at Annapolis Subaru. More

Oil change This is the email I sent to management. I still haven’t heard back I wanted to provide you with some feedback and information about my service visi This is the email I sent to management. I still haven’t heard back I wanted to provide you with some feedback and information about my service visit this morning. I drove into the dealership promptly at 7:58 AM for my tire rotation and oil change on my 2014 Forester. I did not end up leaving the dealership until 10:03 AM. I did not anticipate an oil change and tire rotation to take this long. At 9:20 when I hadn’t heard anything about my vehicle I inquired at the service desk and was told that my ticket was there and my car was done. I’m not sure how long the completed service ticket had been sitting there. I paid and was then told that by the service rep that he did not have the keys as the car was being washed. He told me that it would only be a few minutes. At that point I sat back down and waited. I waited until 9:51 and asked again if my car was ready. The rep said to another gentlemen to check to see if the car was ready. I waited again and 5 minutes later the car came out without a car wash. The driver said that it hadn’t been washed and he could take it around and get it washed for me. At that point it was past 10AM and I was late to get home. I said no thanks to the car wash and drive home a full two hours after I dropped it off I was disappointed in the customer service I received as time is valuable to me. Thank you in advance for reading and I look forward to hearing from you. More