Annapolis Nissan
Annapolis, MD
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Professional Staff and Excellent Service Bayside Nissan has a friendly and attentive staff that readily answered all our questions and ensured we got an excellent deal on the vehicle we wante Bayside Nissan has a friendly and attentive staff that readily answered all our questions and ensured we got an excellent deal on the vehicle we wanted. Our sales representative, Anthony Hook, was especially helpful and diligent in working with us to get the best possible offer. I would highly recommend Bayside Nissan to friends and colleagues in the Baltimore/Annapolis area. More
Outstanding Service Experience This was by far the best experience I’ve ever had with an automobile service department. My vehicle was less than a month old when the dash screen This was by far the best experience I’ve ever had with an automobile service department. My vehicle was less than a month old when the dash screen went black. Although I didn’t have an appointment, I took my car to Bayside Nissan ( where I had originally purchased the vehicle) right away. It was about 9:45 am on a Saturday morning when I arrived. My salesman Jim B. Was in the show room and I explained the problem I was having. He came out and examined my car personally and then asked me to take my car around to the service department. He met me in the service department and brought out Dennis Soriano. Jim explained the problem to him. Dennis was extremely helpful. He got me set up in a rental car and told me that my car would be looked at on Monday. He mentioned that there was an engineer that was going to be there on Monday that he would have look at my vehicle. I was out the door within a half hour of arriving WITHOUT AN APPOINTMENT!!! I was contacted early Monday morning to let me know that my vehicle was ready to be picked up. I cannot say enough good things about this service department and dealership! They made a bad situation much easier and I can’t thank them enough! More
The service was amazing My experience at Bayside Nissan of Annapolis was incredible. In addition to being informative and kind, the sales team at the dealership were generous My experience at Bayside Nissan of Annapolis was incredible. In addition to being informative and kind, the sales team at the dealership were generous and patient and more than enthusiastic to ensure that I left happy. More
Easy, no pressure buying experience I came in for an oil change with the idea that maybe I would look at other cars. I was asked if I would like to get a trade in estimate for my car by I came in for an oil change with the idea that maybe I would look at other cars. I was asked if I would like to get a trade in estimate for my car by Anthony Hook. I said sure and left my car. When I came back to pick my car up, Anthony was ready with the vehicle appraisal. We went over the appraisal together and Anthony made everything very easy to understand. I decided I did want another car and we looked at a few models. Even though it was Friday night, I never felt rushed. Anthony was GREAT to work with, relaxed and knowledgeable. I am so pleased with the car and the experience. More
It was an overall good experience until My experience was good overall until the finance stage. I had financing before I came into the dealership. The person I worked with Steven assured m My experience was good overall until the finance stage. I had financing before I came into the dealership. The person I worked with Steven assured me that I could get a lower interest rate if I financed through them. It was a huge waste of my time and energy, because once I got to the finance stage they could not get me a lower interest rate. I was very disappointed because I was misled and lied too. I also didn't agree with the $995 reconditioning fee that they charged me. More
A very smooth, easy car buying experience. Our salesman, Jim Baikauskas, was very knowledgeable and courteous. He answered all of our questions and explained the purchasing process every step o Our salesman, Jim Baikauskas, was very knowledgeable and courteous. He answered all of our questions and explained the purchasing process every step of the way. We are very pleased with our purchase of a 2014 Scion XB. It is a perfect fit for our family! I would definitely purchase our future vehicles from Bayside Nissan of Annapolis. More
Great customer service Kayln Shean is an excellent Sales Representative. She worked with me, understood my goal and what I needed in a vehicle. She didn't give up and made a Kayln Shean is an excellent Sales Representative. She worked with me, understood my goal and what I needed in a vehicle. She didn't give up and made a great sale. The accounting staff were also very kind and helpful and made the paperwork as painless as possible. The service department is very customer service oriented. Dawn at the front desk is terrific, and very knowledgeable. I would definitely recommend this dealership. More
The Best Day My daughter need a car ASAP and we had been searching for a minute, so I went on line and finally made an appointment with Bayside the best day, we me My daughter need a car ASAP and we had been searching for a minute, so I went on line and finally made an appointment with Bayside the best day, we meet with Steven Cruz, Ryan Davis, and Jim B this team gave us the best service and made you feel welcome we left that evening with a car for my daughter and I would tell anyone if you want a great car and great service then go to Bayside they will be there for you Thanks guys BJackson More
Great service The service at Bayside Nissan is amazing. Anthony Hook went above and beyond expections when it came to helping pick a vehicle that I wanted The service at Bayside Nissan is amazing. Anthony Hook went above and beyond expections when it came to helping pick a vehicle that I wanted More
Great customer service made my purchase easy! I was in the market to find a specific Altima, the midnight edition, and the dealerships I met with kept pushing me to other models I wasn't intereste I was in the market to find a specific Altima, the midnight edition, and the dealerships I met with kept pushing me to other models I wasn't interested in or if they had the model, the negotiation process was just a nightmare. The guys at Bayside Annapolis Nissan were professional and really went above and beyond for me. Not only did they ensure the car I wanted was in stock, but they made the whole car buying experience quick, easy, and provided by far the best price around. I worked with Warren and Mike and those guys really made me feel special. They were thoughtful through the whole car buying experience and I left feeling extremely satisfied. I will definitely be buying my next car from them. More