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Annapolis Nissan
Annapolis, MD
317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 317 reviews
September 27, 2012
Upon arriving, I knew what I wanted to spend, but was not sure what exactly I wanted to get. The dealer was helpful and broke down for me what was in my price range and helped to explain the benefits of the sure what exactly I wanted to get. The dealer was helpful and broke down for me what was in my price range and helped to explain the benefits of the various cars I was looking at. She even went in and looked up how much my monthly payment would be for the car and how it would vary by how much I put down. All my questions were answered and she was a big help. More
by Dan K.
Employees Worked With
Debby Pearson
Helpful September 04, 2012
I visited the dealership to purchase a very hard to find 2013 Nissan Altima 2.5 SV with both the convenience, and navigation packages. Both the general manager and Anthony worked extremely hard to find thi 2013 Nissan Altima 2.5 SV with both the convenience, and navigation packages. Both the general manager and Anthony worked extremely hard to find this car in the general area, and made the sale possible. Anthony is by FAR the most professional salesman that I have ever dealt with, and he made the sale very easy. More sales personnel need to operate like Anthony does - he is a stellar example of how to interact with a customer, as well as how to ensure that all of the customer's needs are met. He took the time to ensure I understood everything about the new car, and even took the step to ensure that all of my items were moved from my previous car to the new one while I was in the finance office. That, in and of itself, shows how great his customer focus is! More
by manovit
Employees Worked With
Anthony Vanchieri
August 31, 2012
I recently purchased a car from Sheehy Nissan of Annapolis and was totally pleased by the service. I would recommend it to everyone. My salesperson, Anthony Vanchieri was very friendly and knowled Annapolis and was totally pleased by the service. I would recommend it to everyone. My salesperson, Anthony Vanchieri was very friendly and knowledgeable. He also did not pressure me to buy, like most salesmen do! If you are ever looking to purchase a car I highly recommend Anthony and Sheehy Nissan of Annapolis. I am a happy camper!!!!!!!!!!!!!!!! More
by rveney
Employees Worked With
Anthony F. Vanchieri
August 28, 2012
Great customer service by Anthony-- would purchase again. He was very personable, and prompt. When I experienced issues with another dealership, he was there to make things better. Thanks Anthony! He was very personable, and prompt. When I experienced issues with another dealership, he was there to make things better. Thanks Anthony! More
by gabichet
Employees Worked With
Anthony Vanchieri
August 22, 2012
While it is true that the car I bought sold itself, the salesperson, sales manager, and finance agent were a pleasure to work with. There were no snags in the process and none of my questions went unanswe salesperson, sales manager, and finance agent were a pleasure to work with. There were no snags in the process and none of my questions went unanswered. Everyone at the dealership was extremely pleasent, friendly and helpful. Anthony, my salesperson could not have been more accommodating and solicitous. I have yet to deal with the service department, other than ordering a car cover, but if they are anything like the sales department, then I have years of enjoyable encounters to look forward to. More
by James Engel
Employees Worked With
Anthony F. Vanchieri Sr., Christian Salinas, Jimmy Ireland, Mark Watkowski, Alex Messier
August 08, 2012
From the moment we walked in, there was no pressure put on us. We asked to test drive a Frontier and they told us to go to lunch in it and they would see us in a few hours. All of the staff were friendly a on us. We asked to test drive a Frontier and they told us to go to lunch in it and they would see us in a few hours. All of the staff were friendly and knowledgeable about the vehicles. Our salesman, Don, was very easy to work with and even walked us around the entire facility to show us around. They worked well with us and gave us a fair price on our trade-in and a good end of year price on our truck. All in all I think this is one of the best car dealers in Maryland. More
by Fisheye
Employees Worked With
Don Thomas
August 03, 2012
I took my 2010 Altima in for service (as always to their wonderful service department) and had some time until my ride came to get me. So I wondered out into the showroom, TOTALLY not in the market for a n wonderful service department) and had some time until my ride came to get me. So I wondered out into the showroom, TOTALLY not in the market for a new car. I was looking at the 2013 Altima 3.5SL and Melissa approached me to answer any questions. I told her I didn't have any just looking, but then she offered to let me take a new Altima for a test drive. I thought...I have time what the heck. Needless to say I absolutely fell in love with the car, it handles so amazing, but again I wasn't in the market for a new car. After speaking with Melissa and then later speaking with Tedd, I knew I had to get the car. I was what I would consider a high maintenace buyer, I had a TON of question/requirements and Melissa did an amazing job answering my questions and meeting my requirements and then some! I am now the proud owner of a beautiufl 2013 Metallic Silver Altima 3.5SL....this baby is one HOT car. Working with Melissa was awesome! She is an "all in" salesperson, she will work and work to get you what you want! I couldn't have asked for a better experience! I would and have recommened Sheehy Nissan of Annapolis to my family and friends! More
by armcconn
Employees Worked With
Melissa/Tedd
July 26, 2012
I visited the Annapolis store just to take a test drive of a Rogue, and was greeted by Melissa. I didn't intend to purchase a car that day--I had others I wanted to look at. Melissa took us on a drive of t of a Rogue, and was greeted by Melissa. I didn't intend to purchase a car that day--I had others I wanted to look at. Melissa took us on a drive of the car and answered all of our questions. We loved the car, but made it clear we still wanted to compare it to others. Melissa showed us comparisons of the other cars, good and bad, but never made us feel pressured to buy. We ended up purchasing the Rogue! Thanks to Sheehy for a great no-pressure experience that made us feel like we were really informed on our options. We will definitely tell our friends! More
by newnissrogue
Employees Worked With
Melissa, Ted, Renee
July 26, 2012
My salesperson Yanni was the absolute best. Didn't pressure me, didnt try to sell me things that I didn't want, and really put me at ease. The financial officer Renee was extremely helpful as well. Sh pressure me, didnt try to sell me things that I didn't want, and really put me at ease. The financial officer Renee was extremely helpful as well. Sheehy Nissan of Annapolis is a great place to buy and they have a wonderful and friendly staff A++ More
by Dione_3
Employees Worked With
Yanni, Renee
January 04, 2012
Here's the headline on the latest visit: they were about to provide poor service, but rallied and put together some great customer service. In the previous visits they have struggled. A real weak spot to provide poor service, but rallied and put together some great customer service. In the previous visits they have struggled. A real weak spot is arguably not very important--the "free" car washes that come with VIP club membership. They marketed this well and collected the money at the time of sales but about half the time they "can't" provide the car wash for whatever reason. During the week between Christmas 2011 and New Year's Day, probably a tough time to fully staff up, they said when I checked in that they couldn't wash the car as someone didn't come to work. I objected but they were more cranky than helpful--probably had been yelled at repeatedly that morning. I left my car there without resolution--the car needed more important routine service, and what was I to do? I picked up the DealerRater Card from the service desk countertop before I left, intending to complain about this (by the way, I had not heard of you and no one mentioned you there, but your "postcards" were prominently available). Yet, when I came back, the car had been washed, and washed well. They had called the sales operation across the street and gotten someone sent over to wash the cars--exactly the right fix for the occasion, which I very much appreciated. (Though it must be said, long-term, I don't know if they have reliably worked out this part of their operation--we'll see over time). Also, maybe more impressive, on this same visit I failed to ask for them when I dropped the car off to replace the wiper blade inserts. That afternoon, as I was about to leave with my car, I realized this, and went back in to ask to buy the inserts and do it myself at home. That's a pain, but my fault. Walt in Parts said, "Why don't I just do this for you, there's no one waiting here." It was about 10 to 5pm in a week when many people are off. He came out to my car in nasty weather, pulled off the wipers and put the inserts in for me. So, past experience notwithstanding, I received above and beyond service by two individuals in two separate parts of the operation, and that is worth noting. Thank you for this service, I hope the reviews are from trustworthy customers. More
by dschulke
Employees Worked With
Walt in Parts
