Annapolis Nissan

Great experience from start to finish I was put in touch with Bayside Nissan through USAA's car buying service sponsored through the "true car" website. Bayside was one of the first dealer I was put in touch with Bayside Nissan through USAA's car buying service sponsored through the "true car" website. Bayside was one of the first dealerships to reach out to me and didn't pressure me into getting to the dealership ASAP; they remained patient and understanding of my situation (I wanted to do more research on them and the car). Another dealership that I was in touch with kept beating their price and Dallas did some magic and somehow got me a great price on the car I wanted that other dealership just couldn't match. Steve Seek answered all of my questions and explained everything too me prior to signing the paperwork; he was extremely attentive and professional with me. The whole staff there were extremely polite and professional, I walked through the whole dealership and I couldn't have been more impressed. After I completed the deal and the car was mine, my wife wanted to take a look at a Pathfinder so Dallas handed us a set of keys to take one on a test drive by ourselves while he took care of another customer. He didn't try to pressure me into buying a new car (my wife is still under a lease with Honda); however, after this experience with Bayside Nissan, I'll definitely be coming back to buy another car with them when my wife's lease is up on her Honda. They are a great dealership, very honest. -Nick T More

Excellent Service, HIGHLY RECOMMEND I purchased my Nissan Altima in December 2014. I was greeted by Gino Coiro, from the moment we met I was given excellent service. Gino was friendly a I purchased my Nissan Altima in December 2014. I was greeted by Gino Coiro, from the moment we met I was given excellent service. Gino was friendly and answered all my questions. I never felt pressured to make a decision. The whole team worked together to provide me with the best service. I truly wasn't in a hurry to buy a car, however, I was given a deal that was impossible to walk away from. You can tell this dealership focuses on customer service and team work. The excellent service did not stop with Gino, but continued with Kelly and Steve. I was very satisfied with the way I was treated and would recommend them to anyone. More

5 STAR EXPERIENCE I've been looking for a car for quite some time! Then I finally seen the car I wanted online from Bayside Nissan. So I gave them a call and I spoke wi I've been looking for a car for quite some time! Then I finally seen the car I wanted online from Bayside Nissan. So I gave them a call and I spoke with Dallas! He was very nice and professional! Didn't plan on getting the car that day, due to funds but somehow Dallas worked a miracle and I ended up getting the car the same day! I live in Virginia almost 4 hours away and I must say that every hour and inch of traffic was worth it! I received the best customer service! And I will definitely buy another car from them!!!! Not only will I refer Bayside Nissan but I will definitely refer Dallas Disney as well!! Thanks Dallas for everything!!!! More

Great Experience We had a great experience purchasing our new SUV. Our Salesperson, Jim, was knowledgable, kind & very helpful. I highly recommend this dealership to a We had a great experience purchasing our new SUV. Our Salesperson, Jim, was knowledgable, kind & very helpful. I highly recommend this dealership to anyone in the Annapolis area. More

Great Experience Thank you for the easy purchase of a used Nissan. The entire experience was simple and efficient. I appreciated all of your help. Kalyn did a great Thank you for the easy purchase of a used Nissan. The entire experience was simple and efficient. I appreciated all of your help. Kalyn did a great job with our transaction. More

Experienced the stereotypical Dealership treatment The following is an email I sent to the General Manager of Bayside Nissan on Dec. 10. The have not responded as of today (December 22). ******* On N The following is an email I sent to the General Manager of Bayside Nissan on Dec. 10. The have not responded as of today (December 22). ******* On November 22, I came into Bayside Nissan and purchased a 2014 Sentra. However, my experiences both during the purchase and since have not been that positive. After taking some time to think about things, I have chosen to write so you'll know what I experienced. I was originally looking at a 2014 Nissan Sentra on Truecar, but when I looked online, I saw Bayside was offering a lower initial price than I got from TrueCar. I went in (armed with some TrueCar quotes as well). I met with a sales facilitator, Alex, and told him I had the Truecar quote. He took the info to the sales manager (Tiffany), who came over and said "we don't have those cars in stock, these are similar models"... now the only reason I had gone to Bayside to start with is, since the Truecar quote came back showing the color scheme I wanted, I assumed they had it. When I mentioned this, the she appeared to get a little huffy and acted annoyed that she had to repeat herself about how TrueCar.com doesn't always guarantee your desired vehicle in stock. I was more taken aback by the attitude than the fact the car I was looking at wasn't in stock. I'll admit I wasn't looking for a common car - I was looking at a no option package SV in blue with the marble grey interior. I then asked about the particular car I had seen online. She went to her desk, did some research, and came back, saying "We don't have that one (A Sentra SV), but we do have the Sentra S in that color. Now if I'd wanted an S, I would have asked for that, not the SV. That is issue #2. She did bring printouts on both the S and SV model to me, saying the S was the Ad/Sale car, (written on the sheet in big, bold letters), and the SV I asked about wasn't on sale. I pulled out my phone and checked, found the SV I was referring to, and asked her the difference between the SV she showed me and the one online. After a little consideration (and verifying the VIN/Stock number), she agreed they were the same car.. We finally got to the business of negotiating when issue 3 occurred. I don't buy cars often, so I was trying to figure out how agreed upon price was suddenly jacked up by 3,000 dollars. She flew through the figures the first time, and when I told her I didn't follow, she again got a little impatient, and went over them slightly slower, but there was still an air of annoyance from her, or so it seemed. Finally we got to finance, and yes, issues there as well. I asked their Finance manager (Steve) to run the numbers 2 ways. One promotion was $2,000 rebate at whatever rate I qualify for, and the second was $1,000 rebate at 0.0%... he gave me the 0.0% quote, and then said something along the lines of "with interest, it might be 7-10 dollars more a month" but never actually ran the figure. Then, more recently, I sent an email to Steve on Dec. 5 asking for the name and address of Nissan's in house finance company (which I needed for insurance purposes). As of today (5 days later), I have not gotten a response from him. I did get the answer to my question when my first statement/payment due information arrived yesterday. I did stop by Bayside a few days after to drop off the Lein Release (which I'd left at home on the date of purchase having seen the "This is not a title" on the document. I spoke with Alex for a moment, and mentioned that I probably could have gotten a nicely loaded Versa SL with navigation for about the same cost as the Sentra, and only sacrificed a little power. Instead of saying something along the lines of "I'm sorry you feel you missed out, but the Sentra (fill in reasons Sentra SV is good)", it seemed like he didn't care, with a response of "It's a lot of power". The best I can say about Bayside is while they did gain the sale (as they had the car I was looking at at the initial price I wanted), they did not gain a customer. If people could return new cars within the first week no questions asked, trust me, the car would have been returned based on the level of service I was provided. I understand that once the contract is signed and the car is driven off the lot, there are no returns, and I'm fine with that.. but if I could, I would have.. I'm not sure what, if anything, you will do with this information, but, as noted at the start, I simply wanted to let you know my experience was not a good one. More

Quality customer Service I received the be customer service with Gino Coiro. He is very knowledgable, friendly and very professional. He made sure that all my questions were I received the be customer service with Gino Coiro. He is very knowledgable, friendly and very professional. He made sure that all my questions were answered. I would recommend anyone to buy there car from Bayside Nissan. Ask for Gino :) More

In & Out Received great help from Dallas Disney, and the entire staff of Bayside Nissan of Annapolis. I went in with specific things in mind, and they were ab Received great help from Dallas Disney, and the entire staff of Bayside Nissan of Annapolis. I went in with specific things in mind, and they were able to oblige. I would recommend purchasing a vehicle from Bayside, and Dallas will take great care of you. More

a great knowledgeable sales representative. I received the most up standing, knowledgeable, professional, timely services from Bayside Nissan sales representative Mr. Gino Coiro. From start t I received the most up standing, knowledgeable, professional, timely services from Bayside Nissan sales representative Mr. Gino Coiro. From start to end all my questions and concerns were met from the staff at Bayside. Mr. Coiro handed me off to the financial office which I received great service to completion of handing over the keys to my new 2014 Nissan Rogue. With the service I received, I will be a returning customer and willl refer my friends. Thank you Bayside. More

Excellent customer service. We originally had a bad experience at another dealership. When we went into Bayside Nissan, Dallas helped us get into a new car that we wanted with a We originally had a bad experience at another dealership. When we went into Bayside Nissan, Dallas helped us get into a new car that we wanted with a great deal and no hassle. His experience and knowledge helped a tremendously and the dealership should look at possibly promoting him. More