958 Reviews of Annapolis Hyundai - Service Center
Great team, never any issues. Your team did a great job. Everything went well and was checked by your team. I really liked that you washed it too. Thanks for a great job. Your team did a great job. Everything went well and was checked by your team. I really liked that you washed it too. Thanks for a great job. More
Exceptional Service!! I dont even know where to begin! Jacob was phenomenal! I have a ton of things to get done and he got them done super fast! Customer for life!!! I even I dont even know where to begin! Jacob was phenomenal! I have a ton of things to get done and he got them done super fast! Customer for life!!! I even came back to get a new car! Adam the car salesman was very knowledgeable and professional! More
Oil change for possible new motor Service team is was awesome. They know how to treat their customers and are willing to work with they to help them out and meet their needs Service team is was awesome. They know how to treat their customers and are willing to work with they to help them out and meet their needs More
They are great Can’t complain they do nice work and the car comes back in a timely fashion. They have great service and they treat you with respect. What else can yo Can’t complain they do nice work and the car comes back in a timely fashion. They have great service and they treat you with respect. What else can you ask for? More
Maintenance visit The staff is always very helpful and pleasant! Great customer service and sensitive to the customer's time. Provides detailed information to questions The staff is always very helpful and pleasant! Great customer service and sensitive to the customer's time. Provides detailed information to questions of concern. More
Great experience! After 2 visits to Hyundai in Glen Burnie and still having the same oil leak.... I scheduled service at Annapolis Hyundai. I explained my frustration t After 2 visits to Hyundai in Glen Burnie and still having the same oil leak.... I scheduled service at Annapolis Hyundai. I explained my frustration to them. After putting my car on the lift they took me back to the repair area to show me the problem. Turns out at the previous oil change in Glen Burnie they over tightened the drain plug and cracked the oil pan. Their mistake at my expense..($292) Annapolis Hyundai took and printed photos of it for me and gave me the damaged part as well. Chances are I will not be reimbursed at Glen Burnie, but I will no longer use them for service either. Annapolis Hyundai resolved the problem which was all I really wanted. They were very personable, knowledgeable, and answered all of my questions without me feeling rushed along. I like that the service manager also does the work and gets familiar with my vehicle. Needless to say both of my vehicles will be serviced there moving forward. Very satisfied! More
Great Service Service Manager, Jacob was very professional and a pleasure to work with. Young lady at service desk is a very pleasant! I will gladly recommend to Service Manager, Jacob was very professional and a pleasure to work with. Young lady at service desk is a very pleasant! I will gladly recommend to others. Thank you! Melissa More
Fast, friendly, professional service Perfect experience. This was my first routine service appointment. Jacob was expecting me, greeted me courteously, and his upbeat positive attitude ma Perfect experience. This was my first routine service appointment. Jacob was expecting me, greeted me courteously, and his upbeat positive attitude made this a flawless start-to-finish event. I will certainly be back for my next service check! More
Outstanding Service Department Jacob is always absolutely wonderful when I go in for service. This time was unexpected, as my car started making a terrible noise when I was driving. Jacob is always absolutely wonderful when I go in for service. This time was unexpected, as my car started making a terrible noise when I was driving. I was near the dealership so I drove there. They diagnosed and fixed the issue (mouse nest in blower motor) in a couple of hours and had me happily on my way. I am considering a new car, and if I purchase from Hyundai it will be because of the service department. More
Outstanding Service I took my car to a tire dealer to repair a tire that was losing air. They would charge $38.00 if they could fix it. According to them, there was a n I took my car to a tire dealer to repair a tire that was losing air. They would charge $38.00 if they could fix it. According to them, there was a nail in the tread to close the edge to fix. Their options for remediation were very limited, so I asked them to fill the tire with air. I then took it to Annapolis Hyundai at 5:30 p.m. and left it with a note and the key. The next day Jacob called to say that they had found a screw, patched it, water tested it, and washed it, The bill was $24.95 and today the tire is still full of air. I frequently take the car for air in tires and they have always been unfailingly cooperative, efficient, helpful, and very pleasant to deal with—even though they perform the service at no charge. In short, GREAT SERVICE! More