958 Reviews of Annapolis Hyundai - Service Center
Love these guys! My Santa Fe was having trouble starting and needed a new purge valve. Jacob got me on the schedule right away and arranged for me to be shuttled back My Santa Fe was having trouble starting and needed a new purge valve. Jacob got me on the schedule right away and arranged for me to be shuttled back and forth to my office while they worked on my car. Everyone was knowledgeable, friendly, and responsive. My experiences with these folks have always been super positive - for both general maintenance and for the occasional car problem. More
brought the vechile in for two factory recalls This was my first visit to Annapolis Hyundai--I made the appointment via your website arrived earlier than the appointment time -Mr. Swaim was @ th This was my first visit to Annapolis Hyundai--I made the appointment via your website arrived earlier than the appointment time -Mr. Swaim was @ the service counter, greeted me, introduced himself -after reviewing the purpose of my bringing the vehicle to your dealership Mr. Swaim escorted me to the customer waiting area The work was completed in a timely fashion - On departing, I mentioned to Mr. Swaim the I was impressed with the Dealership and would bring the vehicle back in the future (I also mentioned that I would Not be taking the vehicle to the dealer we bought the vehicle from for service work-they caused issues) Mr. Swaim is a credit to your dealership /s/ Paul Smith More
A/C & Radio all at onve I called to schedule an appointment to have my radio and A/C looked at which suddenly stopped working at the same time. They were very flexible and ab I called to schedule an appointment to have my radio and A/C looked at which suddenly stopped working at the same time. They were very flexible and able to get me in for an appointment very quickly. They were able to work around my schedule. Jacob was wonderful with communication and helped me understand what was wrong with my car and extremely friendly. Turns out I needed more work than I thought and everything I requested to have fixed was done same day. Only down side, expensive for brakes so I took them some where else. But this is a wonderful dealership and I plan to have most of my work done here. More
Always a pleasure! This dealership works overtime to make sure they're personable, professional and helpful. Over the years, they have become family, prompting me to l This dealership works overtime to make sure they're personable, professional and helpful. Over the years, they have become family, prompting me to lease 6 cars from them! More
Routine Service Oil change, tire rotation and car wash were accomplished in a reasonable amount of time. Jacob was very nice and helpful. Annapolis Hyundai is always Oil change, tire rotation and car wash were accomplished in a reasonable amount of time. Jacob was very nice and helpful. Annapolis Hyundai is always a good service center to go to. More
Excellent service Jacob and the service team provided excellent service. We were greeted upon entering and assisted immediately. From buying or car to now our first s Jacob and the service team provided excellent service. We were greeted upon entering and assisted immediately. From buying or car to now our first service with Jacob has been outstanding. Very professional team! More
Great Customer Service - Jacob was awesome! Jacob, the Assistant Service Manger, was friendly, proficient and very helpful! I took my car in to get the recalls checked out, and he went the extra Jacob, the Assistant Service Manger, was friendly, proficient and very helpful! I took my car in to get the recalls checked out, and he went the extra mile and listened to my other concerns not related to the service appointment. It was a pleasant experience and it was nice to see smiling faces ready to help and do more than just the bare minimum. Thank you to the entire Hyundai staff! More
Friendly & Helpful Service Jacob was very helpful in explaining exactly what was wrong with my car and all the steps that needed to be taken to get in back in working order. Th Jacob was very helpful in explaining exactly what was wrong with my car and all the steps that needed to be taken to get in back in working order. The service was quick and I'm very happy with the results. More
Awesome service! Jacob is always willing to help even with the smallest issues. He does his best to work around your schedule and is super friendly even when the shop Jacob is always willing to help even with the smallest issues. He does his best to work around your schedule and is super friendly even when the shop is busy. I will always come back for service and maintence. More
Recalls Jacob was prompt to get back to me. He was also very polite and tried to adjust to my schedule as much as he could. Once at the site, it felt that all Jacob was prompt to get back to me. He was also very polite and tried to adjust to my schedule as much as he could. Once at the site, it felt that all he wanted was to make sure I felt clear and satisfied about what needed to be done. Jenna was also very helpful. Overall, things were simplified for me. Great experience! Thank you. More