Annapolis Hyundai - Service Center

Superb service The service team is great...vehicle inspection done as advertised and on time. Needed part was put on order and future installation promised. All i The service team is great...vehicle inspection done as advertised and on time. Needed part was put on order and future installation promised. All in all - a very satisfying experience (again!). More

Professional Oil change and tire rotation. Timely, informative and quality of work. Everyone at the dealership is polite and professional. On my second car, wou Oil change and tire rotation. Timely, informative and quality of work. Everyone at the dealership is polite and professional. On my second car, would highly recommend you dealership More

Helped out big time When I scheduled my car for service for a check engine light I was under 60,000 miles but by the time I got the car in my warranty had stopped because When I scheduled my car for service for a check engine light I was under 60,000 miles but by the time I got the car in my warranty had stopped because I had just broke that mark. I spoke with Jacob about the problem and he reached out to Hyundai for me and got them to cover the work under the warranty. He was easy to deal with and a huge help. Jacob has always been straight forward and very easy to communicate with. When I went in to pick my car up they had not only performed the work but they even cleaned it up for me. More

Experience Car delivered in time span promised and vehicle was washed. Jacob called several times with updates on the progress of my car. No complaints a nice ex Car delivered in time span promised and vehicle was washed. Jacob called several times with updates on the progress of my car. No complaints a nice experience More

Oil problem turned into more serious issue My car(2018 Hyundai Elantra) stalled on me twice after reaching my desired destination, but I had to coast into the parking spot as my car was not wor My car(2018 Hyundai Elantra) stalled on me twice after reaching my desired destination, but I had to coast into the parking spot as my car was not working. It had to be towed and was taken to my local dealer. I had an oil change at Jiffy Lube, but they did not do it properly and all the oil they had out in was drained out leaving my car to stall on me. The associate told me that he will change the oil and see if there were any further issues. He kept me updated on what was going on and when he would be conducting the services. He informed me that it was more than an oil issue and that I had needed a new engine. It was not going to be of cost to me and Jiffy Lube worked alongside Hyundai to ensure my car was fixed in a timely manner and that I would not be held responsible for this incident. I was provided with a rental car that I used for two months while my car was at the dealership getting serviced, waiting for the engine. I only had to pay for the gas I put in it when I was using the rental car. More

Thorough work and service. The service staff is great to work with, and Jacob is very knowledgeable and helpful. I appreciated the loaner car while the extra day of work was co The service staff is great to work with, and Jacob is very knowledgeable and helpful. I appreciated the loaner car while the extra day of work was completed. I feel secure that the car is in good shape and ready for the winter months ahead. Gotta keep "Bessie" running for a few more years!!!! More

Service review Ryan Gregory is absolutely amazing to work with. He is a friendly, honest, knowledgeable and an extremely efficient employee and someone I can always Ryan Gregory is absolutely amazing to work with. He is a friendly, honest, knowledgeable and an extremely efficient employee and someone I can always depend on at Hyundai. More

I drive an hour for this service department There are so many service departments I can go to however I chose Annapolis Hyundai Service! Jacob’s brand knowledge is exceptional and he always fri There are so many service departments I can go to however I chose Annapolis Hyundai Service! Jacob’s brand knowledge is exceptional and he always friendly. The whole service department deserves recognition. I even bring my other brand cars here for service because I trust them. More

Great service They always take great care of my car and I will keep going back to them when I need to. Jacob is very knowledgeable and it’s nice to see a familiar f They always take great care of my car and I will keep going back to them when I need to. Jacob is very knowledgeable and it’s nice to see a familiar face even though I’m not there often. More

Service Department Jacob and the other young lady that works at the service desk in Annapolis are very professional by providing the up most customer service. They both Jacob and the other young lady that works at the service desk in Annapolis are very professional by providing the up most customer service. They both returned calls in a timely manner. Communicate using language that was very easy to understand considering my lack of knowledge when it comes to some car parts. They were generous to provide me a loaner car when my parts were delayed. We need more caring workers like those two. More