Annapolis Hyundai - Service Center

Great service. Fast, easy and uncomplicated. We took advantage of the location and walked into downtown Annapolis while we waited. Got a very quick phone call when Fast, easy and uncomplicated. We took advantage of the location and walked into downtown Annapolis while we waited. Got a very quick phone call when the car was ready. More

Very courteous and timely. Adan was a great service representative! Will always use Annapolis Hyundai for our service needs. Adan was a great service representative! Will always use Annapolis Hyundai for our service needs. More

Easy to schedule, drop off was effecient and the car was ready sooner than expected! ready sooner than expected! More

Annaplois Hyundai had car for five months due to length of time to get new parts. When I picked up my car, the dealership never washed it!! My car was sitting under a tree from January until May and they of time to get new parts. When I picked up my car, the dealership never washed it!! My car was sitting under a tree from January until May and they weren't bothered to wash it. The attendant that pulled my car up told me they had a lot of sick calls, so they couldn't wash it....unreal! Anyway, I was so mad and in too much of a hurry to complain to a manager, so I left. I ended up spending $50 to get it in some semblance of clean. Definitely not happy with how this experience played out. Last name Hall with the 2019 Kona Electric. Thanks Annapolis Hyundai!! More

Everyone in the service department was great Keith, Siobhan and Glen made my experience stress free. Siobhan and Glen made my experience stress free. More

Good people to do service with and the service was excellent and did the service in good time. excellent and did the service in good time. More

Bought a certified pre-owned car at Annapolis Hyundai with extended warranty, but within a week, it developed a serious coolant problem. This turned out to be a known recall/ campaign issue for the model with extended warranty, but within a week, it developed a serious coolant problem. This turned out to be a known recall/ campaign issue for the model! It felt like they should have been aware of this before selling me the car. I took it in for repairs, but after 9 frustrating days, they still couldn't fix it and recommended another dealership. To top it off, the service manager Chris wouldn't respond calls, messages and email, for a month! Needless to say, I would strongly advise against using Annapolis Hyundai service department. I would say the salesman Rob tried his best to help me but there seem to be a disconnect between service and sales. More

The best in Customer Service! Marsha Romero nothing else need too be said. They do need a larger place. Marsha Romero nothing else need too be said. They do need a larger place. More

The 4- (and not 5-star) rating is due to the fact that the mechanic failed to reset the maintenance reminder in my vehicle, and there's also no sticker on my windshield, so I guess I'll have to set some o the mechanic failed to reset the maintenance reminder in my vehicle, and there's also no sticker on my windshield, so I guess I'll have to set some other reminder for my vehicle maintenance. It's a small thing, but annoying. I bring my Hyundai to the dealer because I expect a higher level of service & attention to detail at the dealer. At least that was my experience for 10+ years at the Annapolis Honda dealer's service department. Hmm. More

I bought my Tuscon in September 2022. For the first year this dealership struggled with keeping up with service demands. It took at least five weeks to get an appointment. That has imp For the first year this dealership struggled with keeping up with service demands. It took at least five weeks to get an appointment. That has improved. Personnel turnover has been high, but for now it seems to have stabilized. The personnel have been polite and professional. More