Annapolis Hyundai - Service Center

Thorough and friendly What more can a person ask for than to have their vehicle serviced thoroughly and end with a car wash? Yes, I am coming back. What more can a person ask for than to have their vehicle serviced thoroughly and end with a car wash? Yes, I am coming back. More

Not a call to make the appointment but they made up for it. I called to make an appointment for scheduled maintenance. I also had a tire that had been leaking air since I got the car and the radio frequently f I called to make an appointment for scheduled maintenance. I also had a tire that had been leaking air since I got the car and the radio frequently froze up when first coming on. The man on the phone was a bit rude and argumentative about the tire and was no help when I asked about the use of a car if I needed to come in on a week day. When I paid in advance for the maintenance I was told I would get a loaner car but apparently that was not correct. So I made the appointment for a Saturday.. When I got there the lady behind the counter said she didn't know why they scheduled me for a Saturday to look into the radio because there are no electronics techs on Saturdays. But they reset the radio and fixed the tire so that helped. she was very nice and explained everything I continue to have radio problems but I can not take off on a weekday to come in! So I guess I am stuck with a radio in an almost new car that doesn't work! More

Pleasant service I love the fact that everyone I spoke with was so helpful. It also was nice to have a warm cup of hot chocolate complementary while I waited for my c I love the fact that everyone I spoke with was so helpful. It also was nice to have a warm cup of hot chocolate complementary while I waited for my car to be serviced. More

Great service at Hyundai Annapolis Customer service was great. Jacob greeted me with smile and was very personable. He helped me with questions for the car. A service shuttle was ready Customer service was great. Jacob greeted me with smile and was very personable. He helped me with questions for the car. A service shuttle was ready to take me back to my office. The service took approximately the amount of time I was told. I’m the past I have waited in the waiting area and they have clean restrooms, coffee ready made of the option to use a kuerig as well as some snacks. More

Great Service as always at Hyunda Annapolis We have been servicing our cars at Hyundai Annapolis for years and dealing with Jacob makes it a smooth and enjoyable process. Clear explanations of We have been servicing our cars at Hyundai Annapolis for years and dealing with Jacob makes it a smooth and enjoyable process. Clear explanations of work to be done and reliable estimates of cost ensures shared expectations. We usually wait and wait times are almost always shorter than expected. More

Great experience at service dept I was taken care of promptly and the wait was less than expected. The waiting area is comfortable and has good WiFi and refreshments for customers. I was taken care of promptly and the wait was less than expected. The waiting area is comfortable and has good WiFi and refreshments for customers. More

great! I never have a problem with appointments,service techs are always ready and they go the extra mile which nobody does these day ,questions are always a I never have a problem with appointments,service techs are always ready and they go the extra mile which nobody does these day ,questions are always answered and the price to. More

Service Had a continuing issue that Jacob worked on getting fixed for me. i had to come back several times (3 times) to get the issue fixed. Jacob and the e Had a continuing issue that Jacob worked on getting fixed for me. i had to come back several times (3 times) to get the issue fixed. Jacob and the entire service team went well above and beyond what most dealerships would. Jacob worked on getting me the best deals i could have. I highly recommend Annapolis Hyundai. More

Very friendly but too long of a wait Just needed oil changed and tire rotation for a scheduled appointment. My car wasn't brought into the garage until 45 minutes after the appointment. Just needed oil changed and tire rotation for a scheduled appointment. My car wasn't brought into the garage until 45 minutes after the appointment. If service is backed up, I would appreciate a text beforehand so I'm not rushing to my appointment. Hurry up to wait is a little frustrating. More

50,000 mile service Staff was knowledgeable. Service was prompt and well communicated in terms of future needs. Price seemed reasonable with no attempt to up sell things Staff was knowledgeable. Service was prompt and well communicated in terms of future needs. Price seemed reasonable with no attempt to up sell things that were not necessary. More