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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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December 11, 2019

Standard Oil Change on my new car This was my vehicles first service, a 2018 Hyundai Tuscon. Everything from my first call, the complimentary shuttle, and quick turnaround was great. W More

by NICOLE.ESTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jena Brown
December 10, 2019

Last Minute Service The wife and I were out to drop off our vehicle at an auto body shop for some minor repair. Turns out it was the wrong date. I called Jacob in the Ser More

by johnnydthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Dec 10, 2019 -

Annapolis Hyundai responded

Thank you so much for this nice review!

December 10, 2019

Great Everyone who takes care of you are always very professional in what they do. I am always happy with the way they do their jobs. More

by HWILSON42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
December 08, 2019

Service at its best Annapolis Hyundai service department is the best I've seen since owning my Equus, Jacob has been a great service advisor if he's not around Jena and R More

by brownb18c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Ryan Gregory, Jena Brown
Dec 10, 2019 -

Annapolis Hyundai responded

It's great to hear our team is providing you the service and value you deserve. Thank you for the business!

December 08, 2019

Quick and Efficient The oil and filter change was quick and efficient. Even though I was told that I should call and confirm my intention to "wait" (instead of drop-off), More

by mastola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jena Brown
Dec 10, 2019 -

Annapolis Hyundai responded

Nice Feedback about our team. Thank you for the Service business. We hope to see you again in 3750 miles. We'll keep providing you a better value and hopefully have you as a customer for life!

December 08, 2019

friendly competent helpful. answered all questions. service prompt. great attitude. above beyond. usually i try to avoid the dealers service center as they are too expe More

by ROBERT@TOAD.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
Dec 10, 2019 -

Annapolis Hyundai responded

Thank you for the Service business. We hope to see you again in 3750 miles. We'll keep providing you a better value and hopefully have you as a customer for life!

December 07, 2019

They care! ALL of the service personnel are courteous, friendly, helpful. They actually listen to you and work WITH you, not for or against you. Thank you! More

by cealcurran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen, service tech. , Jacob Swaim, Ryan Gregory, Jena Brown
Dec 10, 2019 -

Annapolis Hyundai responded

That is great feedback our Team. Thank you for the Service business. We hope to see you again. We'll keep providing you a better value and hopefully have you as a customer for life!

December 06, 2019

Very good Very friendly atmosphere , great staff and it doesn't take long to Get your problem fixed. The employees at their front desk are Very polite. More

by marvis39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
Dec 10, 2019 -

Annapolis Hyundai responded

Thanks Marvis!

December 06, 2019

Another easy service call Had another easy seamless service call on our 2017 Tucson. Making appointment through phone call wasn't possible as no phone call backs came. But onli More

by mcmunn526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Dec 10, 2019 -

Annapolis Hyundai responded

Thank you for the Service business. We hope to see you again in 3750 miles. We'll keep providing you a better value and hopefully have you as a customer for life! I'm curious about the problem you had with the "no phone calls back". My email is: mike.mayfield@annapolishyundai.com or 410-571-3506

December 05, 2019

Service as expected . Jacob is very customer service oriented. That is all I have for now so until the next service is scheduled, we will see if there are any updates. More

by kertcb
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Dec 10, 2019 -

Annapolis Hyundai responded

Thank you for writing this. We'll see you next time and keep the great service coming!

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