Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
958 Reviews of Annapolis Hyundai - Service Center
Sort by
March 06, 2020
Great Experiense as Usual From the initial phone call to set up the appointment, to adding some additional notes on problems we did not discuss on the phone, she grabbed a tech From the initial phone call to set up the appointment, to adding some additional notes on problems we did not discuss on the phone, she grabbed a tech real quick to help understand what could be wrong. It turns out it was nothing, just something I had done. She went above and beyond!!! More
by BRENDANLEHANE
Verified CustomerEmployees Worked With
Jena Brown
March 06, 2020
great experience! Great service; personnel; cleanliness. Only thing is that i left a vmail on Tues. never heard on Wed. so called on Thurs. picked up vehicle on Thurs Great service; personnel; cleanliness. Only thing is that i left a vmail on Tues. never heard on Wed. so called on Thurs. picked up vehicle on Thursday - all good. More
by TMHOLTZCLAW
Employees Worked With
Jacob Swaim
March 04, 2020
This dealership is amazing. The service department is wonderful and always very respectful of your time and concerns. I bought my vehicle here and I service my vehicle here and I would recommend this dea wonderful and always very respectful of your time and concerns. I bought my vehicle here and I service my vehicle here and I would recommend this dealership to anyone who wants to have an easy car buying experience. More
by AMCALO12
Employees Worked With
Jacob Swaim, Jena Brown
March 04, 2020
Perfect Customer Service! Jacob is always very friendly and responsive and they do quality work without that feeling that they are trying to sell something to you that you don' Jacob is always very friendly and responsive and they do quality work without that feeling that they are trying to sell something to you that you don't need. More
by JWSKYDIVE
Employees Worked With
Jacob Swaim
March 03, 2020
Highly Responsive Dropped in at 2pm with a burned-out headlight but no appointment. Was back on the road with a new headlight at a reasonable price in less than an hou Dropped in at 2pm with a burned-out headlight but no appointment. Was back on the road with a new headlight at a reasonable price in less than an hour. More
by SPCOLLI
Employees Worked With
Jacob Swaim, Jena Brown
March 02, 2020
The office staff was very polite, informative and courteous. My repairs were very timely and my car was even cleaned when they brought it back to me!! courteous. My repairs were very timely and my car was even cleaned when they brought it back to me!! More
by AFALASCO0
Employees Worked With
Jacob Swaim, Ryan Gregory, Jena Brown
February 27, 2020
Great service. I was told to bring car in first thing and they would provide a shuttle to get me home and that's exactly how it worked...very grateful. I have 160,000 miles on my Hyundai and owe a great de they would provide a shuttle to get me home and that's exactly how it worked...very grateful. I have 160,000 miles on my Hyundai and owe a great deal of that to the maintenance department. More
by meandz
Employees Worked With
Jacob Swaim, Jena Brown
February 27, 2020
Whent in for a oil change , car was ready in no time at all. Jake always take good care of me. When it’s time for a new Hyundai I will go there. Every one is very friendly. The building is older and well all. Jake always take good care of me. When it’s time for a new Hyundai I will go there. Every one is very friendly. The building is older and well maintained and I always feel confident in there repairs . More
by jpdolce
Employees Worked With
Jacob Swaim
February 27, 2020
great service always a pleasure when i get my 2017 Santa Fe serviced here. personnel are knowledgeable and courteous. the service i got when i purchased my vehicl always a pleasure when i get my 2017 Santa Fe serviced here. personnel are knowledgeable and courteous. the service i got when i purchased my vehicle was just as great. nice place to do business. More
by mikeyt
Employees Worked With
Jacob Swaim
February 26, 2020
Service department is Great! Jacob was quick and efficient with ordering my defective door lock actuator that Hyundai cant make reliable since they have been out. He called to let me know updates on efficient with ordering my defective door lock actuator that Hyundai cant make reliable since they have been out. He called to let me know updates on when my part was being shipped . Eugene Gregory (manager) was very friendly and polite. He greeted me and held the door open for me when entering the building. It was a awesome feeling to get from a department. Thank you Eugene and your awesome employees! More
by AARONTANKUS
