914 Reviews of Annapolis Hyundai - Service Center
I previously completed a survey. I realized that my app has not updated to reflect that the car was serviced. How can I resolve? Thanks Jackie Curran I realized that my app has not updated to reflect that the car was serviced. How can I resolve? Thanks Jackie Curran More
Service was performed in a timely, professional manner. Online scheduling was easy, and reminders were sent before the appointment. Service advisor Adan was competent, respectful, and courteous. Online scheduling was easy, and reminders were sent before the appointment. Service advisor Adan was competent, respectful, and courteous. More
The service desk was very helpful and kept me fully informed. I was initially given a rideshare home but when the fault proved difficult to trace I was provided with a rental car until mine was ready. informed. I was initially given a rideshare home but when the fault proved difficult to trace I was provided with a rental car until mine was ready. More
The rating is for one reason only. The young lady at the service counter 3/18pm and 3/20am. I've bought cars here for 15 years. It's finally nice to have a competent caring staff membe The young lady at the service counter 3/18pm and 3/20am. I've bought cars here for 15 years. It's finally nice to have a competent caring staff member. Actually listened to me, and made sure the mechanic knew the issue. More
Kevin is very knowledgeable and professional. Appreciate his assistance. Really like new approach to shuttle service. Much more efficient. Text communications are much more efficient, too. No Appreciate his assistance. Really like new approach to shuttle service. Much more efficient. Text communications are much more efficient, too. Noticeable improvements at this location. More
Prompt, courteous and responsive. The service department will answer all of my questions and communicate well The service department will answer all of my questions and communicate well More
I have had some horrific experiences with the service department in the last year trying to figure out what was going on with my car and no luck. The continued issues brought me back yet again — but thi department in the last year trying to figure out what was going on with my car and no luck. The continued issues brought me back yet again — but this time I worked with Kevin Adams who is new to Annapolis Hyundai. What a positive and welcomed change to the service department!! I can’t say enough. Kevin listened to everything that had been going on, and walked me step by step through what they were going to do to figure out the issues finally, and actually called and talked to me about what they thought was wrong!! Something that had never happened before!! Kevin is my go to service advisor and would highly recommend him to anyone else. Hiring him in the service department is one of the best decisions Annapolis Hyundai has made in a long time! More