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Annapolis Hyundai - Service Center

Annapolis, MD

4.0
914 Reviews

914 Reviews of Annapolis Hyundai - Service Center

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April 08, 2024

I previously completed a survey. I realized that my app has not updated to reflect that the car was serviced. How can I resolve? Thanks Jackie Curran More

by jcurran21012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Services for my car were completed on time and I did not have to wait long. More

by KERRYLEHANNAN
Recommend Dealer
Yes
Employees Worked With
Not sure who was working the desk, but five stars
April 03, 2024

It was crowded and slow the day I visited and they forgot to wash my car. More

by DAVID.HERRING0
Recommend Dealer
Yes
Employees Worked With
don't recall his name in the service dept.
April 01, 2024

Everyone was friendly and helpful! Great experience test driving, everyone was efficient with paperwork. Tao Wang is great. More

by m244320
Recommend Dealer
Yes
Employees Worked With
Tao Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Service was performed in a timely, professional manner. Online scheduling was easy, and reminders were sent before the appointment. Service advisor Adan was competent, respectful, and courteous. More

by bdalnekoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adan (Service advisor) 5 Stars
March 28, 2024

The service desk was very helpful and kept me fully informed. I was initially given a rideshare home but when the fault proved difficult to trace I was provided with a rental car until mine was ready. More

by mhenry49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siobhan Sullivan
March 23, 2024

The rating is for one reason only. The young lady at the service counter 3/18pm and 3/20am. I've bought cars here for 15 years. It's finally nice to have a competent caring staff membe More

by biteme
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Roberge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady at counter service 3/18pm
March 15, 2024

Kevin is very knowledgeable and professional. Appreciate his assistance. Really like new approach to shuttle service. Much more efficient. Text communications are much more efficient, too. No More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
March 15, 2024

Prompt, courteous and responsive. The service department will answer all of my questions and communicate well More

by jmsoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abaidullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

I have had some horrific experiences with the service department in the last year trying to figure out what was going on with my car and no luck. The continued issues brought me back yet again — but thi More

by K_HOLT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
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