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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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October 20, 2020

Awesome service. They were super accommodating to my schedule. Everyone there was very professional and friendly especially Jena and Jacob. Everyone had a mask on! More

by bmsmith2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
October 20, 2020

Excellent service. Walked in, was greeted immediately, and Jena was quick to help me begin my service appointment. Very informative. Service was quick (under an hour), and I was done and out the door befo More

by mjsullivan221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
Oct 28, 2020 -

Annapolis Hyundai responded

Thank you so much!

October 16, 2020

The staff is simply the best hands down. And my son and I would drive nothing else. .Paul in sales remembers me by name years later and the service team is always ready to do whatever needed More

by DENISA.PROTANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Paul Brookman, Jena Brown
October 12, 2020

The front desk folks were pleasant, but the estimate I got was for between $4500-$8500 (to replace the engine). The computer said the timing was off and that the car was out of oil. I took it to Pep Boys More

by jsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Swaim, Jena Brown
Oct 28, 2020 -

Annapolis Hyundai responded

Thank you for the visit and feedback. I am not sure of what our Technicians found but this is good feedback to take back. We will usually err on the side of caution but the option to simply fill your vehicle back up with oil should have been communicated with you. If your Hyundai is still losing oil, it is definitely worth a second look. Thank you again for the feedback. -Mike Mayfield, GM

October 10, 2020

Jenna was amazing, she got my flat tire fixed in no time. She fit me in their Saturday schedule and was extremely helpful, five stars. More

by Cjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brookman, Jena Brown
October 09, 2020

Thank you so much Jacob for making this a pleasant experience. And helping me to stay within my budget but getting the work done that I needed. More

by FELIASCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
October 02, 2020

The staff was amazing as usual. They offered me some additional things that were due and explained to me the benefits and procedures and cost, with zero pressure. One of the mechanics was there when I w More

by NICOLE.ESTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
September 27, 2020

I was impressed by the follow-up from my routine service visit. I set it up online and turned over to this excellent team while I waited in the lounge area with my cup of high-end complimentary (and much ne More

by rusburgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
September 24, 2020

As always, Jacob and the staff at Annapolis Hyudia did an excellent job servicing my car. Highly recommend taking your car here for service. Rob More

by ROB D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
September 24, 2020

Although performed at no charge, this service (adjust radio volume and address recalls) was prompt and efficient, including a ride home and a car wash! More

by Margaret Shaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The polite young man who drove me home - I can't recall his name., Jacob Swaim, Jena Brown
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