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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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November 12, 2020

I arrived a day early by accident. No problem, they completed the recall within 45 minutes and I was done. This was for a the Kona recall. Thanks, Annapolis Hyundai! More

by pezzypezpez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
November 12, 2020

Repeat, satisfied customer of two Hyundai vehicles. They do it right: friendly team, quality workmanship, respect and honor time to get you in/out, value your safety and business. More

by GP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
November 06, 2020

Everyone is helpful, courteous and knowledgeable, especially Jacob. We moved to Pasadena, however we still have this store take care of our Tucson because of the great service. More

by kgs248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
November 02, 2020

I always have a great experience with Jena and team. They are always very friendly, courteous and professional - obsessed with customer service! Thank you very much. More

by JEFF.ORTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
November 01, 2020

Jena did a great job checking me in and getting a loaner car for me. Jacob might be the nicest person on the planet....so friendly. More

by SHEILA.CLAPPERTON
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
October 29, 2020

always a very good experience dealing with Jacob and Jena in the service department. I have been customer for many years and will continue hopefully for many years more. It is comforting to know that your au More

by PYESKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
October 27, 2020

As always, Jacob was great. The service center did test my windshield for no charge (since the previous visit had not solved the water leak problem). I realize that the techs needed to test the windshield More

by edeanbowers
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Oct 28, 2020 -

Annapolis Hyundai responded

Thank you for the feedback. We should have recognized the damp carpet. We are more than happy to have it dried here and recleaned.

October 24, 2020

Quick service, cleaned car when service was completed. Courteous staff. Appointment on line was easy And I really don’t think I have to wrote 25 words to get the point across🤔🤔 More

by jmcast41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
Oct 28, 2020 -

Annapolis Hyundai responded

Thank you for taking the time to write a review with nice feedback :)

October 22, 2020

Was easy making the online appointment. Excellent and courteous service from the time you enter the service area and until your car is finished be work on by the mechanics. More

by jburseja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
Oct 28, 2020 -

Annapolis Hyundai responded

Nice review. Thank you!

October 22, 2020

Stopped by when the check engine light came on and Jena scheduled an appointment and the service was excellent in all aspects. I had a great experience and will return for future service. More

by CHIPT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
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