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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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December 19, 2020

Jacob has always given me the best service! I own a Sonata and Sante Fe without exception the team always answer my questions and treat us like family. Thank you. More

by WHISBROOK0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
December 19, 2020

This was my first visit, solely for an oil change, and unfortunately the technician managed to spill oil over the engine block requiring a considerable clean-up with "break-free", which produced quite an More

by mbowennavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yates
December 18, 2020

Fast, professional, safe, and courteous - my summary of the service. Appointments can be easily made- just by texting or sending emails. No long waiting periods More

by asphilus5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jena Brown
December 17, 2020

Work was complete as promised alone with a loaner car. Thank you to Jen, Jake, and Mike the service Manger. Merry Christmas & Happy New Year More

by jpdolce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike , Jacob Swaim, Jena Brown
December 12, 2020

I brought my car in for service and warranty work and the service department was very responsive and customer oriented. Thank you, this is much appreciated. More

by Kd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
December 05, 2020

Jacob provides excellent customer service and has been a great service advisor for years for my 2012 Santa Fe - 195K miles and in excellent condition thanks to the team. Will keep coming back. More

by mjcanty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
December 03, 2020

Jacob was very helpful. He gave me accurate information about the service my car needed. He was kind enough to offer a ride when my car is being serviced More

by Raquel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
November 26, 2020

I bring my Hyundai to AnnapolisHyundai for all my I bring my Hyundai to Annapolis Hyundai for all my service needs. I always receive excellent quality at a reasonable price, along with useful feedba More

by timalexiou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
Nov 30, 2020 -

Annapolis Hyundai responded

Thank you for the Service business and leaving a nice review.

November 20, 2020

Great service center, great sales. Love my Santa Fe. I was able to get a convenient appointment and got a ride home. They even got in the car and helped to work through my connectivity problem. Love Annap More

by COVECRAWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
Nov 30, 2020 -

Annapolis Hyundai responded

Thank you for the kind words about Sales and Service :)

November 15, 2020

I have to say that they have never failed me and always have come through on the customer side. Good job and please keep it up! More

by rvelazquez1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Jena Brown
Nov 18, 2020 -

Annapolis Hyundai responded

Thank you for your continued business!

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