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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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March 03, 2021

Excellent service! When the "low pressure" light on my Sonata's dashboard lit up, I greatly appreciated the Service Department's getting my tires back to normal. I was able to browse in the New Car Sales More

by Liz R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall everyone's name, but all were very good, Jacob Swaim
February 28, 2021

Great experience with the service department. Jacob was friendly and professional throughout the entire process. C b h j I g h h h h More

by dndering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
February 14, 2021

Jacob Swain was a pleasure to work with. He provided solid service, prompt and through communication, and timely completion of the work. I will be back! More

by nancye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
February 13, 2021

Friendly and quick service with an honest recommendation for service. I didn’t purchase my car there but will definitely be getting it serviced there again. More

by twainwri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy, Jacob Swaim
February 04, 2021

Great service. I lost a keyfob that was apparently not new when I purchased the vehicle. it was defective from the beginning. The service department was quick to resolve and replace at no cost to me. V More

by stephen.proffitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Gidwani, Jacob Swaim, Jena Brown
January 31, 2021

It’s not the nicest building, but the customer service is great. The people make all the difference when you need car repairs or maintenance More

by maryleahyupchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
January 27, 2021

Brought car in for service recall and have had continued issues. Been back and forth to mechanic since Christmas Jacob was great in communicating but quality of work seems to be sub par More

by pazymino722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Swaim
January 24, 2021

Jacob and ALL the other employees (Especially the very nice lady behind the service counter) were so efficient and kind. They assisted me with all my needs as well as informing me on future matters to add More

by sadia.alimohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
January 21, 2021

Mr. Swaim was awesome. There was some confusion with my car service that he straightened out and I even got a car wash on top of that lol. He's got all the answers and always willing to help. More

by keashia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Meiklejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Swaim
January 17, 2021

Friendly and thorough. Easy to book appointment online, Did not feel pressure to follow through with recommended service but confident it was the right thing to do with no additional add ons. More

by nique3na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
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