Back

Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

Sort by
May 07, 2021

Very friendly and I was in and out after my oil change. The service department has been great about getting my scheduled service completed. Jacob has always been so helpful. More

by Cjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Paul Brookman
April 28, 2021

Appointment was on time. Shop did a great job. Extremely pleased with the service department and the entire staff. Would recommend this service department to all. We More

by jjohnson10343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 23, 2021

Jacob was Very friendly and helpful. Answered all my questions and service was completed very quickly. Will return to this location for future service on my vehicle More

by Sjaipaul85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 23, 2021

Could not have had better service. Fixed my tire, vacuumed and washed my car! All with a smiling customer service rep. Thank you Jacob for being so helpful and nice! More

by Caribbean Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 19, 2021

Can never get anyone on the phone. Decided to use the Can never get anyone on the phone. Decided to use the online chat...that was a waste of time; the agent advised me to call the service department. More

by jol3ro9209
Recommend Dealer
No
Employees Worked With
Jacob Swaim
Apr 19, 2021 -

Annapolis Hyundai responded

Thank you for the feedback. We recently had a member of our Service Team out but it shouldn't have resulted in you not getting a call back in a timely manner. Feel free to reach out to me if you have any issues in the future. -Mike Mayfield, General Manager.

April 15, 2021

Jacob and his team are always very friendly and accommodating. Usually taking my car into any other shop is a boring, less than remarkable experience but I always enjoy seeing the friendly faces at More

by kdubbbbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Wood, Jacob Swaim
Apr 19, 2021 -

Annapolis Hyundai responded

Thank you for the kind words about Jacob and the nice review!

April 11, 2021

Oil change was a rip off! Service advisors were great Oil change was a rip off! Service advisors were great very knowledgeable but for an oil change I never spent over $100.00 before my total was $200.0 More

by huskeysiberian816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Swaim
Apr 19, 2021 -

Annapolis Hyundai responded

Thank you for this good information. It looks you had a factory service completed on the car and not just an oil change and inspection. This feedback will help our Service Team do a better job explaining the work performed. Thank you again for the notes and thank you for using us to help keep your car up to date! :)

April 08, 2021

Gréât service , the only issues was the long wait time but overall everything was done . They were very knowledgeable and friendly. Great recommendations for service More

by abdul.niyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 05, 2021

Jacob was very thorough and efficient. I'm looking to get a newer model Sonata I hope to get the pleasure of working with him again. More

by lalita.brown218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 05, 2021

Great service! Jacob rocks! Service is always prompt and reliable. Service Dept. is always concerned about getting me to work on time. Very Thankful for their service! More

by Karen K. Westover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
...
44
...