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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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June 01, 2021

Jacob always gets my appointments scheduled and completed quickly. He got me a ride to work while my recall was completed. Always friendly and helpful. More

by Cjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
May 21, 2021

Courteous, thorough, and quality service. Annapolis Hyundai serviced my Sonata and got me in/out the same day without breaking the bank. Happy, repeat customer. More

by GP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
May 21, 2021

We have had very good experiences w/ the Service center! Agree that Jacob and Christina are very valuable customer service reps to the dealership. We love our Hyundai and they help us take grea More

by bahbrog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Swaim
May 20, 2021

Would have given a five rating, but found empty beer bottle in vehicle when it was returned to me. Contacted dealer. They were going to followup and get back to me. To date, i haven't heard anything More

by kneeruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
May 20, 2021

The two people you have in that office Christina and Jacob , I have dealt with both of them . They are so dam nice and professorial, they are a major asset to your team. Thankyou for having such good c More

by DALE.GLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
May 18, 2021

Love Annapolis Hyundai. Friendly staff always willing to help. Have never had a problem with any department. Would highly recommend them. Thank you Annapolis Hyundai for always making me feel like family. More

by SweetKathleen73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayfield, Jacob Swaim, Paul Brookman
May 15, 2021

Always excellent service! Very reliable, quick service, Jacob is always very helpful, never tries to make me pay for services that I don't need, and is very upfront and honest. This keeps me as a loyal cus More

by Jenn99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
May 13, 2021

Everything went smooth changing my oil for its 7500 mile change paid for by Hyundai All recalls were fixed same day, they were done by 10am More

by jbausum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
May 13, 2021

Great service. I also love that they clean my car when it's there. An added perk! I definitely recommend the Annapolis branch over others. More

by astoltz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
May 09, 2021

Although my appointment took longer than I would've expected, Jacob was great and very helpful. I look forward to dealing with this dealership in the future. More

by KF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
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