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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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August 11, 2021

Great! Courteous, on time, have recommended this location to others. They do their best to get you out on time if you need to make it to another appointment More

by debbie.buss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
August 09, 2021

Tony, was excellent and gave great communication in a timely manner. Was able to help get my cars issues resolved and understood quickly and effectively. More

by JUSTICE.SNODDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony , Jacob Swaim
August 02, 2021

Jason and the other employee (didn't catch her name) are responsive and helpful, as well as knowledgable about the different Hyundai models. I only wish that I didn't have to wait so long for an appointmen More

by ncbradford1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 31, 2021

Great customer service, I highly recommend for anyone needing service on their car! I always feel taken care of and always trust Jacobs’s opinion. More

by JBLUCAS92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 31, 2021

Over the last six weeks I have had two unforeseen problems with my Hyundai. Both times I dealt with Jacob. He was amazing, being not only extremely helpful but also very professional, efficient, ye More

by dougklakulak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 29, 2021

Very professional and tried to fix our car but couldn’t duplicate the problem. Will return if problem with the ABS returns. As a error. More

by DJTORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 27, 2021

This place is consistently the best place I have ever had my vehicle serviced. Friendly staff, efficient service, and no complaints from me. Absolutely recommend. More

by Jon Todd
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 24, 2021

The staff is amazing. The appointment was easy to get. I dropped my car off and they gave me a ride to work so that I didn't have to miss any time and picked me up at the end of my work day. The work they More

by msmull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 23, 2021

Friendly service and I had a great experience, they were running a little bit behind but was very apologetic and attentive to my needs. Thank you More

by ajclatterbuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 22, 2021

I too my car in to check out the air condition since my last visit they put freon in it, I was scheduled to return in two weeks. After checking the car Jacob told me that I needed to have a new knob for t More

by VELMA.COLE
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jacob Swaim
Jul 22, 2021 -

Annapolis Hyundai responded

Thank you for the feedback and information. It is never an acceptable practice of ours to offer a service a client doesn't need. We will investigate to see what the communication breakdown was. Thank you again for taking the time to leave a review.

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