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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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October 26, 2021

Great service with quality work.Everything was cometef Great service with quality work. Everything was cometef on my list. Car was given Back to me like new More

by marythompson9410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
October 25, 2021

Great service experience as always. Jacob was very helpful and answered all my questions with ease. Car was ready by time requested. More

by beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Oct 26, 2021 -

Annapolis Hyundai responded

Thanks Beth!

October 19, 2021

Okay service, took longer than i expected. Will drop off earlier in day next time. Ended up paying for an oil change when I had thought all oil changes were included on new cars. More

by satatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Oct 25, 2021 -

Annapolis Hyundai responded

Thank you for taking time to leave this feedback. We will review your ticket. Hyundai pays for oil changes on all 2020+ vehicles, every 7500 miles. If you decide to upgrade to synthetic or do more than 7500, Hyundai will not cover. We will spend more time explaining that to clients, moving forward. Thank you!!

October 19, 2021

Really well run service department. Tony and Jacob made the process easy for me. Car feels great. More

by JONNA.KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kirkpatrick, Jacob Swaim
Oct 25, 2021 -

Annapolis Hyundai responded

Thank you!

October 16, 2021

Attentive to our needs, polite, friendly,efficient, resolved our recall issue and washed my vehicle which was thoughtful and unexpected. More

by CLMOGAVERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
African American gentleman who worked beside Jacob (didn't catch his name), Jacob Swaim
Oct 25, 2021 -

Annapolis Hyundai responded

Love the feedback. Thank you!

October 14, 2021

Annapolis Hyundai is my trusted dealer for maintaining my Hyundai’s. Exercising patience weeks out for my Sonata’s aptmt was well worth it. Dealer staff coordinated a loaner/rental car for my needs, checke More

by GP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks again, Tony, for helping to secure my aptmt, Jacob Swaim
October 09, 2021

I always have good service at Annapolis Hyundai. I appreciate that when an appointment is made it is honored. More

by wmgreenjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Oct 25, 2021 -

Annapolis Hyundai responded

Thank you for nice review!

October 03, 2021

I wouldn't go anywhere else. They make sure you are satisfied and everything is right More

by Delreo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Oct 25, 2021 -

Annapolis Hyundai responded

Thanks. See you next time :)

September 29, 2021

Excellent service while my electric Kona was receiving updated batteries. The use of a loner vehicle removed any stress this long-term repair may have incurred. More

by baybuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Oct 25, 2021 -

Annapolis Hyundai responded

Thank you for great review and patience!

September 20, 2021

Mike was wonderful in buying my car!!!Jacob was awesome Mike was wonderful in buying my car!!! Jacob was awesome in service department!!! I love working with him More

by Deborahcolgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike the manager in sales for my leased car was wonderful!, Jacob Swaim
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