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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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February 08, 2022

I love how the staff is friendly and professional. Excellent service each visit! I loved that they saved me more $ than other car places. Always takes the time and patience to explain items. More

by MEEKINSLFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Tony Kirkpatrick
February 04, 2022

Annapolis Hyundai IS my preferred dealer and service provider! I literally drive 30+ miles one-way to have my vehicle serviced! Fantastic people, awesome service, and very great location!! More

by Christian J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
February 02, 2022

Excellent service. Performed recall service including one I had not received notification that it was outstanding. More

by pbmcmahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
February 02, 2022

Always receive excellent service when my car is serviced. Always keep me informed if any recalls need to be performed. More

by BIGDADDY_JD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
January 28, 2022

Dealing with this service center is a complete nightmare. They don’t get back to you when you call. It took weeks for them to order a tire for me and they never called when it came in. I had to call them, si More

by kimberly.cooper910
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Kirkpatrick
Jan 28, 2022 -

Annapolis Hyundai responded

Hi Kim. Thank you for taking time to leave feedback. I'm concerned with your experience and I will investigate further so this doesn't happen again. I'm sorry we did not recognize the issue while you were here so we could have made it better. Thank you again for the response.

January 27, 2022

Jacob and Tony are always professional and ensure my car is well taking care of thank you More

by jsnow07grad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Jan 27, 2022 -

Annapolis Hyundai responded

Thank you :)

January 27, 2022

I needed to drop off my car early since I was heading out of town and anticipated it would be ready when I got back. I was pleased when I got the call that the service work was actually completed before I l More

by richard.a.grove.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Coordinated not listed
Jan 27, 2022 -

Annapolis Hyundai responded

Thank you for the nice review!

January 27, 2022

Very knowledgeable, understanding,patient. Tony explained each and everything that was repaired or replaced and let me know it's importance that would make my vehicle operate better. More

by aroyalty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kirkpatrick
January 26, 2022

I’m delighted! A service a tenant was efficient and the service was prompt. I had asked for the Car to be washed and it was not. However, all the work that was done was done well. Thank you! More

by eileenmacfarlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Jan 27, 2022 -

Annapolis Hyundai responded

We are delighted to have you!

January 26, 2022

I got a good deal on the car and since then the service had been excellent More

by cruis_on
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Jan 27, 2022 -

Annapolis Hyundai responded

Great to hear. Thank you!

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